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Old 08-26-2011, 09:03 AM   #1
Kobonewbee
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My Kobo won't mount!

When I plug my Kobo into my computer using the provided usb cable my computer knows it is there but fails to mount it so that I can manage books. I am a linux UBUNTU user, and don't know what to do. I don't have wireless at my house yet, so I need this connection to register and install any books I buy. Any help would be great, use small words please as I am not very tech savvy! Thanks!
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Old 08-26-2011, 10:20 AM   #2
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...uhh. A Linux user might be able to answer this better (o.O you're not very tech savvy, but you're using Linux? Really?), but you may end up just needing to run a windows emulation if you don't want to do some crazy command line stuff.

Not being a Linux user, however, I could be wrong.
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Old 08-26-2011, 10:30 AM   #3
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If it's not mounting as a removable mass storage device (if you have a thumbdrive, check to see that that works), you might need to manually set up the entry in /dev and then an /etc/fstab entry. Alas, it's been years since I've last run a Linux and even when I was decent at it, I never was able to successfully set up devices that required /dev-diving, so hopefully someone else'll come along).
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Old 08-26-2011, 10:48 AM   #4
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If it's not mounting, something is wrong. (duh).. So here's how to check what's happening behind the scenes.

Unplug the Kobo

From a Terminal Window:

sudo dmesg -c

(You can read what's there, but it might be hard to figure out what's relevant)

Connect the Kobo to PC. If the Kobo is registered and therefore pops up the "Connect or Cancel" screen, press "Connect."

Wait about 10 seconds.

In terminal window, type: dmesg

Copy and paste the output of the command here or on Ubuntu support list/forum for further advice.
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Old 08-26-2011, 01:50 PM   #5
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The first thing to check is if _other_ USB storage devices are okay -- that is, if Ubuntu automatically mounts them after you plug them in. If not, then the issue is generic for all USB storage. If it does mount those, but not your Kobo, that's a different issue. Report back here when done with this test.

Oh, and: You should probably change the title of your thread/post so that it has the word Linux in it. (Maybe a moderator could do that for us?)
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Old 08-26-2011, 08:39 PM   #6
Kobonewbee
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The only thing it would mount externally was an aircard I have had troubles mounting external dvd writers and stuff, never figured them out though.
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Old 08-28-2011, 02:12 AM   #7
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Well, it sounds like you've established that it's a general problem with your computer, not something specific to your Kobo device.
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