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Old 07-20-2011, 04:24 AM   #1
Laobhán
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Join Date: Jul 2011
Location: Ireland
Device: Sony PRS600
Calibre won't open

Hi all,

I'm new to the forum and posted earlier possibly in the wrong place in order to get assistance. I have been using Calibre for about two years with little or no problem. However, a few days ago it simply stopped working - simply wouldn't load. Tried a number of fixes suggested in the forum but nothing worked. I'm not particularly technically minded so perhaps I didn't follow instructions accurately. I tried uninstalling and reinstalling and using earlier versions. The last version I tried was 7.28. Below is the problem report produced when I last tried to load the programme.

Any help will be greatly appreciated.

Thanks

Laobhán

Process: calibre [563]
Path: /Volumes/calibre-0.7.28/calibre.app/Contents/MacOS/calibre
Identifier: net.kovidgoyal.calibre
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [71]

Interval Since Last Report: 18925 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 11

Date/Time: 2011-07-20 08:34:15.544 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: CBCFC1A5-7B91-4F5C-83F2-A97A5B99051C

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 com.apple.CoreFoundation 0x93c37ce6 CFStringGetCStringPtr + 150
1 _locale.so 0x006a0310 0x69f000 + 4880
2 org.python.python 0x00296184 PyEval_EvalFrameEx + 19460
3 org.python.python 0x002982dd PyEval_EvalCodeEx + 2109
4 org.python.python 0x0029634c PyEval_EvalFrameEx + 19916
5 org.python.python 0x002982dd PyEval_EvalCodeEx + 2109
6 org.python.python 0x002983f7 PyEval_EvalCode + 87
7 org.python.python 0x002af8ec PyImport_ExecCodeModuleEx + 188
8 org.python.python 0x002afdf0 load_compiled_module + 160
9 org.python.python 0x002b11ad import_submodule + 301
10 org.python.python 0x002b1409 load_next + 201
11 org.python.python 0x002b1e03 PyImport_ImportModuleLevel + 419
12 org.python.python 0x0028ab5f builtin___import__ + 159
13 org.python.python 0x001e4d35 PyObject_Call + 85
14 org.python.python 0x002905be PyEval_CallObjectWithKeywords + 78
15 org.python.python 0x00293b50 PyEval_EvalFrameEx + 9680
16 org.python.python 0x002982dd PyEval_EvalCodeEx + 2109
17 org.python.python 0x002983f7 PyEval_EvalCode + 87
18 org.python.python 0x002af8ec PyImport_ExecCodeModuleEx + 188
19 org.python.python 0x002afdf0 load_compiled_module + 160
20 org.python.python 0x002b0fe4 load_package + 468
21 org.python.python 0x002b11ad import_submodule + 301
22 org.python.python 0x002b1409 load_next + 201
23 org.python.python 0x002b1db1 PyImport_ImportModuleLevel + 337
24 org.python.python 0x0028ab5f builtin___import__ + 159
25 org.python.python 0x002968d1 PyEval_EvalFrameEx + 21329
26 org.python.python 0x00296ae6 PyEval_EvalFrameEx + 21862
27 org.python.python 0x002982dd PyEval_EvalCodeEx + 2109
28 org.python.python 0x00215746 function_call + 166
29 org.python.python 0x001e4d35 PyObject_Call + 85
30 org.python.python 0x002905be PyEval_CallObjectWithKeywords + 78
31 org.python.python 0x001e4cd0 PyObject_CallObject + 32
32 calibre-launcher.dylib 0x00008e05 run + 667
33 net.kovidgoyal.calibre 0x00002de0 main + 98
34 net.kovidgoyal.calibre 0x00002d63 start + 251
35 net.kovidgoyal.calibre 0x00002c91 start + 41

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa038d4ec ebx: 0x93c37c5a ecx: 0xffffddde edx: 0x00000007
edi: 0x00403930 esi: 0x00000000 ebp: 0xbfffbb68 esp: 0xbfffbb50
ss: 0x0000001f efl: 0x00010283 eip: 0x93c37ce6 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000

Binary Images:
0x1000 - 0x2ffe +net.kovidgoyal.calibre 0.7.28 (0.7.28) <918deaad41100fd3eceb4f06fec73374> /Volumes/calibre-0.7.28/calibre.app/Contents/MacOS/calibre
0x6000 - 0x8fff +calibre-launcher.dylib ??? (???) <67cb900ed59b97ac131ebc2505a1d029> /Volumes/calibre-0.7.28/calibre.app/Contents/Frameworks/calibre-launcher.dylib
0x5a000 - 0x5affc +_functools.so ??? (???) <f84f4fef3fb0c7d5db89e8419d70d30a> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_functools.so
0xf6000 - 0x108fff +_ctypes.so ??? (???) <7afefb64d558ccf01d6eac0cf96656a8> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_ctypes.so
0x10f000 - 0x112ff7 +_struct.so ??? (???) <1d6cfa30a56bc2f242adaf363c54b793> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_struct.so
0x117000 - 0x11bffe +itertools.so ??? (???) <597079611a7258d1cafac6a533f0fc87> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/itertools.so
0x121000 - 0x122fff +time.so ??? (???) <ce38317a468df3f1d0210360ad0caf4a> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/time.so
0x127000 - 0x128ff9 +cStringIO.so ??? (???) <4c6a1df3fc4e3e99eb62d9f4b455d23c> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/cStringIO.so
0x1db000 - 0x306fe3 +org.python.python 2.6.4, (c) 2004-2008 Python Software Foundation. (2.6.4) <74126ca0a4824edbb195ce276f49da9e> /Volumes/calibre-0.7.28/calibre.app/Contents/Frameworks/Python.framework/Versions/2.6/Python
0x3b6000 - 0x3b9ffc +strop.so ??? (???) <e2ad56a24c71dda9d714553270c062ee> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/strop.so
0x3be000 - 0x3c1ff3 +_collections.so ??? (???) <78b59dc98c1cfd7f1ca1aaa38f6f70b3> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_collections.so
0x3c5000 - 0x3c8fff +operator.so ??? (???) <06b2b012039bf13956a8aeb0e9b94056> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/operator.so
0x3cd000 - 0x3d4fff +_socket.so ??? (???) <c1b22680310ec1e58bfe4a7cb8e454ed> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_socket.so
0x3db000 - 0x3deff7 +_ssl.so ??? (???) <4cb670af33f341bd769cf28fc27bb467> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_ssl.so
0x3e9000 - 0x3eefff +binascii.so ??? (???) <f0a84df3e036b7cac5cfb7ae66f412cf> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/binascii.so
0x3f8000 - 0x3f8ff0 +_scproxy.so ??? (???) <660139d7362cfcc9de8ff9e396f74fae> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_scproxy.so
0x3fc000 - 0x3fcff5 +_weakref.so ??? (???) <945566a6acafbfd8347403996c6f0d82> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_weakref.so
0x680000 - 0x682fff +_multiprocessing.so ??? (???) <35a947a7fb67e9755fafc0fd2c979d69> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_multiprocessing.so
0x686000 - 0x694fff +cPickle.so ??? (???) <440e0c4662cf5c0515af17f94c922f9d> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/cPickle.so
0x699000 - 0x69bfff +math.so ??? (???) <06e35d7b22469698b12bcc112597523b> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/math.so
0x69f000 - 0x6a0ffe +_locale.so ??? (???) <d7a81337628350884e05ce9de1ea845a> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_locale.so
0x704000 - 0x70fffb +_curses.so ??? (???) <f7644df396aba85bcf35c82eccf6d34b> /Volumes/calibre-0.7.28/calibre.app/Contents/Resources/Python/lib/python2.6/lib-dynload/_curses.so
0x714000 - 0x748fcf libncurses.5.dylib ??? (???) /usr/lib/libncurses.5.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90648000 - 0x90728fff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
0x9090f000 - 0x9096cffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
0x9116f000 - 0x9117dffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x911cd000 - 0x91306ff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x91919000 - 0x9193dfeb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x91ea4000 - 0x91f31ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x91f8c000 - 0x91f94fff com.apple.DiskArbitration 2.2.1 (2.2.1) <2664eeb3a4d0c95a21c089892a0ae8d0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x92164000 - 0x9216bffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x92590000 - 0x92597fe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
0x928a3000 - 0x928dafff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x92fd2000 - 0x932acff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <d2af3f75c3500c518c39fd00aed7f9b9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x93bac000 - 0x93cdffe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x93d10000 - 0x93d14fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x93d15000 - 0x93ee6fef com.apple.security 5.0.7 (1) <44e26a9c40630a54d5a9f70c18483411> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x93fc4000 - 0x94076ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x95b04000 - 0x95b2ffe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
0x963ce000 - 0x96535ff3 libSystem.B.dylib ??? (???) <be7a9fa5c8a925578bddcbaa72e5bf6e> /usr/lib/libSystem.B.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
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Old 07-20-2011, 11:33 AM   #2
kovidgoyal
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That crash report doesn't tell me anything useful, I'm afraid.

Try deleting your calibre preferences (remove or rename ~/Library/calibre) and then try to run calibre. Also use the latest version 0.8.10)
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Old 07-21-2011, 07:12 AM   #3
Laobhán
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Thanks Kovid - did all that but no luck. I tried logging out and then in again as a second user and set up Calibre - works no problem! Now I just have to transfer all the books from the original Calibre library to the new user account.
Thanks for Calibre it truly is a fantastic programme.

Laobhán
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Old 07-21-2011, 09:53 AM   #4
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Quote:
Originally Posted by Laobhán View Post
Thanks Kovid - did all that but no luck. I tried logging out and then in again as a second user and set up Calibre - works no problem! Now I just have to transfer all the books from the original Calibre library to the new user account.
Thanks for Calibre it truly is a fantastic programme.

Laobhán
You could try changing ownership of the Old Library folder and then switch to that Library.
Or copy the Old Library folder to your new User
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