Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Sony Reader

Notices

Reply
 
Thread Tools Search this Thread
Old 07-14-2011, 06:33 PM   #1
contrarymary
Junior Member
contrarymary began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Jul 2011
Location: Phoenix
Device: Sony PRS-350
Unhappy Problems with the touchscreen on my PRS-350

I bought my PRS-350 in January and have loved it until now! The problem is that the touchscreen has been finnicky lately. Starting a couple of weeks ago, sometimes when I touched to open a book in Home it would take a couple of tries before something would happen. More recently, I would touch a book in the center row (Books) in Home, and something else would select and open, like All Notes in the row below.

I know that the touch screen on the 350 works with infrared sensors - I'm wondering if the sensors are not working right or if I've gotten bits of dust or something stuck in the sensors to make them act weird. I called Technical Support and they just told me to restart the device and if that didn't work, to send it in for maintenance.

Any suggestions?
contrarymary is offline   Reply With Quote
Old 07-14-2011, 07:40 PM   #2
jswinden
Astrophotographer
jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.jswinden ought to be getting tired of karma fortunes by now.
 
jswinden's Avatar
 
Posts: 5,213
Karma: 5637420
Join Date: Sep 2006
Location: USA
Device: iPad Mini 2, iPhone 5, Nexus 7.2
It wouldn't hurt to wipe around the edge of the screen with a dry micro-fibre cloth. That's where the IR sensors are located. I've occasionally gotten crumbs or other small debris on the screen and had it go nuts rapidly turning pages! Cleaning it stopped the problem.
jswinden is offline   Reply With Quote
Old 07-15-2011, 04:45 AM   #3
GraceKrispy
Rollin' with the punches
GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.GraceKrispy ought to be getting tired of karma fortunes by now.
 
GraceKrispy's Avatar
 
Posts: 3,892
Karma: 2633039
Join Date: Jan 2009
Location: (USA)
Device: Sony PRS-650, droid x, sad damaged 505
I agree that cleaning it with the micro-fiber cloth should do the trick.
GraceKrispy is offline   Reply With Quote
Reply

Tags
screen defect, sony prs 350, touch

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PRS-350 and PRS-650 micro-USB cables compatible? Magnetic Visions Sony Reader 3 06-23-2011 05:11 AM
Classic Touchscreen problems Bezier Barnes & Noble NOOK 8 06-07-2011 10:15 PM
PRS-650 Patent of the touchscreen technology used in the PRS-x50s Fastolfe Sony Reader 1 12-27-2010 03:17 AM
Having problems with the touchscreen when charging. Selcien Nook Color & Nook Tablet 16 12-12-2010 12:06 PM
PRS-600 Touchscreen problems omk3 Sony Reader 3 08-23-2010 10:15 AM


All times are GMT -4. The time now is 03:32 PM.


MobileRead.com is a privately owned, operated and funded community.