|07-01-2011, 05:42 PM||#1|
Join Date: Aug 2010
Location: New Zealand
Device: kobo glo, kobo touch (dead), kindle touch, android phone
Website and Kobo desktop issues
I am having a problem with both the kobobooks.com website and the desktop app. Both seem to be having problems rendering some images - this has only happened this morning, last night it was perfect.
On the website under My library all the buttons to download epubs are missing, and when you browse books, many covers are replaced with a grey empty box (not the same as the red cross box that you get in IE sometimes, this is a simple grey square). I've tried using Chrome and Firefox, same result.
In the kobo desktop, the shop is HTML based only, no images at all. I logged out of the desktop then back in again, then sync'd - all my books downloaded again without covers - and without even the publisher generic covers.
also tried via my phone (3G so not connected to my router). Was unable to connect to the site at all.
Is this just a problem at my end - in which case I'll wait and hopefully it will go away - or are others seeing problems as well (it is Canada Day so maybe the site has issues they aren't aware of).
|07-01-2011, 05:51 PM||#3|
Never spit into the wind.
Join Date: Jun 2011
Location: New Westminster, BC
Device: Kobo Original, Kobo Touch, Kobo Android(smartphone & tablet)
The Kobo Desktop application (using Chrome) and the Kobobooks website show no problems on my computer. Whenever I have problems similar to the ones you describe I power off my router and after a power on the problem is usually gone.
|01-22-2013, 12:08 PM||#4|
Join Date: Jan 2013
Device: Kobo Touch Edition
I am dismayed using the Kobo Desktop as I constantly run into the "Not responding". I use Google Chrome. Upon suggestions, I uninstalled and reinstalled without success.
|01-22-2013, 05:07 PM||#5|
Join Date: Dec 2011
Location: The Netherlands
Device: Kobo Touch, Kobo Glo
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