|06-13-2011, 10:29 PM||#1|
Join Date: Aug 2009
Location: Charlevoix, MI
Device: Sony PRS-350 (deceased)
PRS-350 display went nuts...
My parents got me a PRS-350 as a belated Christmas/early birthday present. I went to turn it on (take it off standby) tonight to read my kids a bedtime story, and the displayed image sort of shattered and turned into an abstract-looking grid that would have made Picasso proud. I tried pressing the "reset" (using a paperclip), but no dice. I can see bits and pieces of the menu, and text, along with pieces of the "standby" picture, but nothing useful. Is there any way to fix this myself, or do I have to get it repaired?
|06-13-2011, 10:33 PM||#2|
Join Date: Jan 2009
Location: Alberta, Canada
Device: PRS-505, PRS-300, PRS-350, PRS-650, iPhone 6, Samsung Galaxy Tab 2 7"
I'm afraid it sounds like a textbook case of shattered substrate. I think your best bet is to have it repaired or replaced.
|06-13-2011, 10:36 PM||#3|
Join Date: May 2011
Try this (see above) - (assuming this isn't what you did already). It will reset your reader so you'll have to put the books back on - assuming it fixes the issue.
Best of luck
|06-14-2011, 12:16 AM||#4|
Join Date: Jun 2008
Location: Chicago, IL
Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD
Sounds like a broken screen... Can you post a pic?
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