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Old 06-11-2011, 08:12 PM   #1
junkml
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Can't run after upgrade 8.5

Tried installing 0.8.5 - everything was working previously (8.4) and the install seemed to go fine, but now I can't run Calibre. Whenever I try to run it I get "The program can't start because cygwin1.dll is missing from your computer. try reinstalling the program to fix this problem."

I've re-downloaded the install package, and re-installed, but wanted to see if anyone had any ideas before I try to do an uninstall or anything.

I'm running on Windows 7, if that helps.

Thanks for any ideas.
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Old 06-11-2011, 09:02 PM   #2
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calibre doesn't use cygwin so you likely have something interfering with your calibre install. I suggest uninstalling calibre, then searching for calibre.exe and deleting any folders where its found. Then re-installing. And un-installing will not afect your books/settings.
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Old 06-11-2011, 09:13 PM   #3
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I couldn't get 8.5 to install at all. I've never had any problems with previous versions. 8.4 works fine for me though, so I figure I'll just wait till 8.6 comes out and see if that one installs before worrying about it.
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Old 06-12-2011, 09:40 AM   #4
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Thanks Kovid, I'll try an uninstall and see where I get with it.

update: uninstalling and deleting the Calibre directory worked. I still have no idea what interfered.

Last edited by junkml; 06-12-2011 at 12:38 PM.
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Old 06-12-2011, 10:34 AM   #5
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I couldn't get 8.5 to install at all.
What was the problem? Were there error messages? If so, what did they say?
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Old 06-12-2011, 01:32 PM   #6
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I also had problems with installing 0.8.5 from the .msi installer. Got a message that the .cab was corrupted ... got similar errors when downloading the portable version and unpacking it ; corrupted files.

I downloaded both again, but this time from Sourceforge and had no problems at all installing and unpackng ....
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Old 06-12-2011, 01:39 PM   #7
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I also had problems with installing 0.8.5 from the .msi installer. Got a message that the .cab was corrupted ... got similar errors when downloading the portable version and unpacking it ; corrupted files.

I downloaded both again, but this time from Sourceforge and had no problems at all installing and unpackng ....
This often happens when you're using some kind of download manager or your antivirus and/or firewall software is being overzealous. It's an issue that pops up with some regularity, although there's not much that can be done about it other than suggesting to turn off download managers or turn off antivirus and firewall software only for the duration of the download. Clearing the browsers' cache and redownloading has been known to work as well, as has using the alternate mirror (Sourceforge, main is Google Code).
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Old 06-12-2011, 03:15 PM   #8
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I couldn't recall what the error code was, so I downloaded it again to try and install just so I could tell you exactly what the error was, but this time, low and behold, it installed fine. I guess the first time I downloaded it, it must have gotten corrupted during the download. Anyhow, it works fine!
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Old 06-13-2011, 04:45 AM   #9
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I couldn't recall what the error code was, so I downloaded it again to try and install just so I could tell you exactly what the error was, but this time, low and behold, it installed fine. I guess the first time I downloaded it, it must have gotten corrupted during the download. Anyhow, it works fine!
That's a common occurance. When you want it to go right, it'll go wrong and when you want it to go wrong (because you want the error message, or there is somebody looking over your shoulder to see the error), it'll work perfectly I call it "The Demo-effect"...
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Old 06-13-2011, 07:18 AM   #10
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This often happens when you're using some kind of download manager or your antivirus and/or firewall software is being overzealous. It's an issue that pops up with some regularity, although there's not much that can be done about it other than suggesting to turn off download managers or turn off antivirus and firewall software only for the duration of the download. Clearing the browsers' cache and redownloading has been known to work as well, as has using the alternate mirror (Sourceforge, main is Google Code).
You're nuts if you think anyone should ever turn off their antivirus and firewall during a download, exposing their machine to whatever nasties may want to get in.
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Old 06-13-2011, 11:03 AM   #11
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You're nuts if you think anyone should ever turn off their antivirus and firewall during a download, exposing their machine to whatever nasties may want to get in.
It is relatively safe to do as long as you exercise CARE.
1) Do it for Known (personally white-listed) sites.
2) Do NO surfing/mail downloading while during that time.
3) Attach no media that has not been previously vetted.

As to 'Firewall', that can usually stay active, but unless you are on a Public WiFi or have opened up ports on your home Router, the 'nasties' can't force their way past NAT at the door.
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Old 06-13-2011, 01:10 PM   #12
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Yeah, I'm gonna turn off my anti-virus apps during the install anway, so I might as well turn them off during the download too. I leave the firewall on though, mostly because it's a pain to turn off.
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