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Old 05-14-2011, 07:04 AM   #1
dashto
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Nook color crashing on magazines

Hi folks,

I just downloaded my first magazine and it will not load. The animation happens for opeing and the screen just goes dark. I can get the unit to respond after a few seconds but then it returns to the home screen. Tried a reboot, didn't help. Any suggestions? And if not, anybody know how to cancel a subscription?

Thanks,
Ian
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Old 05-14-2011, 08:15 AM   #2
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Originally Posted by dashto View Post
Hi folks,

I just downloaded my first magazine and it will not load. The animation happens for opeing and the screen just goes dark. I can get the unit to respond after a few seconds but then it returns to the home screen. Tried a reboot, didn't help. Any suggestions? And if not, anybody know how to cancel a subscription?

Thanks,
Ian
Try to archive the magazine, than unarchive it again. That way the NC will download a new copy.
To manage your subscription login to your B&N account on the B&N webpage.
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Old 05-14-2011, 05:08 PM   #3
dashto
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Thanks for that suggestion. It did not work. The magazine is Men's Health in case anyone else is having an issue with it.

Any other suggestions would be much appreciated!!! Help!

Thanks,
Ian
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Old 05-15-2011, 10:28 AM   #4
Bookworm_Girl
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Have you tried to download any other magazines? You might want to contact B&N Customer Support in this case if you can't get it to download eventually.
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Old 06-12-2011, 05:02 PM   #5
Fraydale
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Nook color crashes with magazines.

My nook also started crashing. It is all magazines
That I have. I even downloaded a new magazine. I archived and un archived. Tech support says to reset router but I don't think that that is the issue since I have been at several lcations and still have issues.
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