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Old 11-26-2010, 12:04 AM   #1
roddemp
Edge User
 
e-reader input stopped working after latest update

I updated my pocket edge last night. Since that time, I cannot get the ereader to respond to input from the stylus. I've tried re-calibrating several times, but can't because the reader is not responding to the touch of the stylus. I've re-booted several times as well. Not sure what else to do.
 
Old 11-26-2010, 04:11 AM   #2
alefor
Edge User
 
Same thing just happened with my full-sized eDGe although not related to an update. I simply can't do anything on th reader side with the stylus. I suggest you contact tech support by email.
 
 
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Old 11-26-2010, 10:27 AM   #3
borisb
Edge User
 
I agree with alefor. It could be the layer on the eInk screen which responds to the pen isn't working for some reason. Tech Support (www.entourageedge.com/support) will be able to help.

Last edited by borisb; 11-26-2010 at 10:49 AM.
 
Old 11-26-2010, 03:19 PM   #4
Chubulor
Edge User
 
Snow said Entourage Systems is closed for the 4-day weekend. Hope you didn't need to use your Edge before Monday.
 
 

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