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Old 06-09-2010, 11:21 PM   #1
cheyennedonna
Edge User
 
Has any had this freezing issue?

Today (while in class working on important notes for a test!) my edge froze totally. Both LCD and E-ink were totally non-responsive and I ended up rebooting. The edge shut down with the journal I was working on still imaged on the e-ink (as if I had removed the battery) I restarted and the page changed to the last PDF I had been viewing. I reopened the journal, the page of notes I had been on was lost (although the journal itself was still there). I started to rewrite the missing notes and the edge spontaneously rebooted. Can you advise, this is a crucial time in classes as we are about to take the first set of tests in a 12 week summer semester. I need reliable performance. Help please.
 
Old 06-10-2010, 12:15 AM   #2
A.Priori
Edge User
 
pen and paper works in times like these
 
 
Enthusiast
Old 06-10-2010, 12:41 AM   #3
cheyennedonna
Edge User
 
Quote:
Originally Posted by A.Priori View Post
pen and paper works in times like these
Cute. I was looking for anyone who may have experienced the issue to assist tech support.
 
Old 06-10-2010, 06:34 AM   #4
kenjennings
Edge User
 
I've seen it lock up once before the May software update, but kicking out the battery fixed it and it did not repeat itself.
 
Old 06-10-2010, 12:05 PM   #5
cheyennedonna
Edge User
 
Thank You

Thanks for the replies, if tech support hears/reads more reports maybe they can track down the problem.
 
 

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