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Old 06-05-2011, 10:59 PM   #1
spiffy05
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Device: Kobo, Kobo Wireless
Kobo not recognized by Calibre (or Kobo desktop app)

Hey all,

I've searched and searched but haven't been able to find an answer to this issue. I have a brand new Kobo Wireless, and it won't connect to Calibre. I have the following log:
Looking for devices...
(8759L, 16737L, 272L, u'Kobo', u'eReader', u'KBN647132S21732')
Detected possible device KOBO

Devices possibly connected: Kobo Reader Device Interface,
Trying to open Kobo Reader Device Interface ... Unable to open device <calibre.devices.kobo.driver.KOBO object at 0x108d32f10>
Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 145, in do_connect
File "site-packages/calibre/devices/usbms/device.py", line 723, in open
File "site-packages/calibre/devices/usbms/device.py", line 455, in open_osx
File "site-packages/calibre/devices/usbms/device.py", line 447, in osx_bsd_names
File "site-packages/calibre/devices/usbms/device.py", line 401, in _osx_bsd_names
DeviceError: Could not detect BSD names for Kobo Reader Device Interface. Try rebooting.
I've tried rebooting the device, and my Mac itself, to no avail. Any suggestions?? Thanks in advance.
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Old 06-06-2011, 08:13 AM   #2
kovidgoyal
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If your Kobo is not being mounted as a disk by OS X, then calibre cannot connect to it. You need to contact Kobo for support.
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Old 06-06-2011, 11:43 AM   #3
spiffy05
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Device: Kobo, Kobo Wireless
The strange part is that it is mounted according to the OS X system, but not in Finder itself.

After a lot of searching, I came across a support item on the Kobo pages that suggested using the usb cable that came with the device (as opposed to a 3rd party cable). That seemed to work flawlessly. Very frustrating, but hopefully I won't have the issue again.

Cheers.
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