|05-30-2011, 08:54 AM||#1|
Join Date: Oct 2010
Device: ebookwise 1150
Aluratek Libre 7" Color AEBK07FS
I may have posted this question on the wrong forum. Can anyone, who has this ereader, shed light on this battery issue?
Just received from Dell. Over the last few days, I am now getting 4 hours read time for every 6 hour charge. I ONLY use it for reading. Have the brightness down to 10%. I have a Ticket in with Aluratek Support. Anyone, in the meantime, experienced this?
I have not upgraded the firmware - not sure that would make any difference for this problem.
|01-15-2013, 10:12 PM||#2|
Join Date: Mar 2012
Location: Nova Scotia, Canada
Device: Kobo Vox
Welcome to the club. I loved my Aluratek, till I had that same issue. First time I charged it, I had almost 13 hours according to the battery indicator. After that, I couldn't get more than 7.
Sent it back at my expense, after numerous attempts to convince tech support that I was indeed shutting it down properly. After 3 weeks, I was told it stayed fully charged for them, so they sent it back. The first thing I did when I got it back was check the battery, and it showed just over 5 hours left.
Luckily, I bought the extended warranty. This allowed me to return it after the 1 year warranty ran out. I'm using a Kobo VOX now, but I really miss the Aluratek, as it did every thing I wanted an e-reader to do. I didn't need Wi-Fi, or any other bells n whistles.
But, I refuse to deal with tech support folks that try and play me for a fool.
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