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Old 05-10-2011, 07:46 AM   #1
Prestidigitweeze
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Why Won't This PDF File Open on the PRS When It Does on the Kindle?

In a pecanshell, here's the ish:

Certain PDF files work incredibly well on my PRS-350, while others are nigh unreadable. This I can understand.

What I don't understand are PDFs that won't open at all on my PRS-350 -- particularly when they open correctly on my PC, my Mac and my Kindle.

Case in point: the recently offered free book, Liars for Jesus, by Chris Rodda.

To those who are not offended by the content of the above book and own either a PRS-350 or 650:

Does the file open for you or not? If it doesn't, please let me know. If it does, then help me to understand what I might be doing wrong. I never bothered to install any Adobe Reader software because most PDFs seem to open without issue.

To those who are or might be offended:

My apologies, and please don't trouble yourself with the download. However, this really is the file I'm trying to open at the moment.

Last edited by Prestidigitweeze; 05-10-2011 at 08:14 AM.
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Old 05-10-2011, 09:38 AM   #2
Wetdogeared
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Quote:
Originally Posted by Prestidigitweeze View Post
Case in point: the recently offered free book, Liars for Jesus, by Chris Rodda.
I had no problems downloading and copying directly to my PRS-350 using Windows Explorer. I have no problems opening or reading this PDF on my PRS-350.

Have you upgraded to the latest firmware?
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Old 05-10-2011, 01:06 PM   #3
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If the file works for others (I haven't tried it) have you tried deleting it and reinstalling it on the 350? It might have been corrupted somehow. I've, once or twice, had files become corrupted on my reader making them not only unreadable but undeletable-- when that happens, you have to back up your folders and format the reader.
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Old 05-10-2011, 05:01 PM   #4
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It opens fine on my PRS650, as well. I don't have any Adobe software installed. I copied it to the reader with a simple drag-drop.
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Old 05-12-2011, 12:58 AM   #5
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Thanks to everyone who responded. Since I experienced the problem after doing exactly what Jackie did without issue -- a drag and drop from my office PC to my 350 (as well as my Kindle) -- I'll try doing it all again.

Ardeegee: What you've said about "files becoming corrupted on [your] reader" is interesting, because this isn't the first time my 350 has refused to open a file. In other cases, the culprit was an ePub doc. downloaded with its mobi counterpart and, since the mobi file worked, I'd assumed the ePub was a bad conversion. Are you certain the corruption occurs on the device after the file has been sent there or did

Wetdogeared: I hadn't updated my 350's firmware because I understood that doing so would prevent me from trying PRS+ until that firmware gets updated.

No matter. If a second file transfer doesn't solve the issue and no other diagnostic steps occur to me (or others on this helpful thread), I'll probably update my 350 this weekend regardless. Enhanced features can't compensate for a moo-hanking eReader's inability to open books!
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Old 05-12-2011, 01:34 AM   #6
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I just loaded it onto my 350 through Calibre and the pdf also works fine for me. I have not updated my firmware yet, it still has the original, and I have the latest self installation of PRS+ installed.
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Old 05-12-2011, 03:09 AM   #7
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In that case, I'll wait until I get home later and try transferring the newly downloaded file through Calibre just to exhaust all variables.
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Old 05-13-2011, 10:37 AM   #8
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Yes, I downloaded the file again, recopied it and it now works perfectly. Never mind. . . .

I started this thread because it seemed a good way to keep myself from trying to seem infallible. We end up defending our pride too often in forums like this.

Now I wish I could delete the thread because it seems unnecessary.

==================

What's interesting is that changing the font size in the pdf works really well on the PRS-350 and not at all on the Kindle. The only reason I'd have to buy an eBook edition of this tome now would be to support the magnanimous author.

Last edited by Prestidigitweeze; 05-13-2011 at 06:16 PM.
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