Can't add new kindle to "Manage Your Devices"

kocoman · 03-20-2013, 12:32 AM

I go to the "Manage Your Devices" at amazon website, but it says

Quote:

Free Kindle Reading Apps

If you don't own a Kindle, you can still read Kindle books. Free Kindle Reading Apps are available for many devices, including:
iPhone, iPad & iPod Touch Android Phones & Tablets
Windows PC
Mac
› Learn about free Kindle Reading Apps

there was a brief flash of the "blank" devices list, but then it gets overwritten by the message above. how can I fix it? thanks

manou · 03-20-2013, 01:14 AM

Did you register your new Kindle already? If not, register it first, then you should be able to see it under manage your device. If you did register it already, best to contact Kindle customer service for help.

HarryT · 03-20-2013, 05:03 AM

You don't add a Kindle from "Manage Your Devices" screen on the Amazon web site, you do it from the Kindle itself. Just register it.

pidgeon92 · 03-20-2013, 12:45 PM

This is a relatively new change. In the past you were able to add a Kindle via the Manage Your Kindle page. Now it has to be done on the Kindle itself.

03-20-2013, 01:14 AM	#2
manou Grand Seamstress Posts: 61 Karma: 1001374 Join Date: Sep 2010 Location: Hong Kong Device: Kindle Keyboard 3G, iPhone, iPad	Did you register your new Kindle already? If not, register it first, then you should be able to see it under manage your device. If you did register it already, best to contact Kindle customer service for help. __________________ find my hand made gadget covers and accessories at: http://www.etsy.com/shop/DressedByManuela

03-20-2013, 05:03 AM	#3
HarryT eBook Enthusiast Posts: 54,661 Karma: 26165759 Join Date: Nov 2006 Location: UK Device: Kindle Touch, PW, Fire HD, iPad 3, iPhone 4, Samsung Tab 2 7 + More	You don't add a Kindle from "Manage Your Devices" screen on the Amazon web site, you do it from the Kindle itself. Just register it. __________________ Harry Currently proofreading The Poison Belt, by Sir Arthur Conan Doyle.

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03-20-2013, 12:45 PM	#4
pidgeon92 Wizard Posts: 1,882 Karma: 3627630 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle 2, Kindle PW, Kindle DXG, Sony 950, Boox M90, Kobo Aura	This is a relatively new change. In the past you were able to add a Kindle via the Manage Your Kindle page. Now it has to be done on the Kindle itself.


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