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Old 09-25-2015, 06:21 PM   #1
Skydog
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Question Paperwhite 2 (6th Gen) will not update

Typically, I update all my Kindle devices manually as I prefer not to sync with Amazon. For the first time ever, I cannot update a Kindle. I have downloaded the appropriate .bin file, transferred it to the root directory and ejected the device. Oddly, the "Update Your Kindle" remains greyed out and when I reconnect and check the contents of the root directory the .bin file has vanished.

I have successfully transferred the file three times and each time it apparently disappears when I eject the PW. Prior to transferring, free space is 665MB, and after 466MB, further confirmation that the file has transferred.

I am baffled. Any ideas?
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Old 09-25-2015, 06:55 PM   #2
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The Kindle shouldn't delete an update file unless it is not a valid update -- for that device.
Are you absolutely positive you downloaded the right update?


I think a corrupted download should also get deleted.
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Old 09-25-2015, 07:03 PM   #3
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I asked myself the same question and repeated the process with a second download. I have a Paperwhite 2 (among others) and have downloaded the file from the Paperwhite 6th generation link on Amazon. The file name is: update_kindle_paperwhite_v2_5.6.5.bin. All is stock with the exception of my added USE ALT FONTS file which has not caused any problems previously.
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Old 09-25-2015, 07:17 PM   #4
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Just for kicks, I tried a third download of the file and it worked. Two corrupt files in a row? That's a bit troubling.
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Old 09-25-2015, 07:36 PM   #5
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But at least it finally worked. Maybe the gremlins are gone.
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Old 09-25-2015, 07:41 PM   #6
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Fingers crossed. I still have to update the Voyage...
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Old 09-26-2015, 07:32 AM   #7
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Quote:
Originally Posted by eschwartz View Post
But at least it finally worked. Maybe the gremlins are gone.

Just make sure that Shatner doesn't rear his ugly, moon-faced puss, or you'll be in real trouble!

Skydog: Glad you got it working. That does seem odd that there would be two bad updates. Is your internet connection normally pretty good?
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Old 09-27-2015, 01:57 AM   #8
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Quote:
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Just make sure that Shatner doesn't rear his ugly, moon-faced puss, or you'll be in real trouble!

Skydog: Glad you got it working. That does seem odd that there would be two bad updates. Is your internet connection normally pretty good?
Yes, indeed it is. This exercise certainly has me scratching my head!
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