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Old 03-25-2011, 05:40 PM   #1
pspringett
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Kindle with unmovable pointer in centre

I'm struggling to describe this, but I have a kindle 3 (bought at christmas). In the middle of the screen there is a very small image of a pin (like the pins you use to pin papers on a noticeboard). It's present all the time (i.e. on every page).

I'm stumped as to what this is and how to get rid of it. I assumed it was some kind of marker or pointer or cursor. But I can't see anything that could help me get rid of it.

Has anybody else seen this? Can anybody point me something that describes what it is and therefore how I can remove it? I'm almost too embarrased to ask about it!
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Old 03-25-2011, 07:49 PM   #2
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It sounds like a screen crack, a tiny one. Don't be embarrassed at all. Could you post a picture?
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Old 03-25-2011, 08:37 PM   #3
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If pspringett is sure it's an image, that's strange. My first thought would be that an image should be expandable as any other image but may not be the case with a system image. If it is an image, I would really like to know what it is. Maybe something a debugging lef? (You can see that I'd like it to be anything, just not the crack )
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Old 03-25-2011, 08:55 PM   #4
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it sounds like it may be an exploded ink capsule that just happens to look like a pin.
maybe? need screenshots.. see if it shows up.
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Old 03-26-2011, 07:52 AM   #5
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Had the same thing on Thursday. Called Amazon CS the same night, the rep told me "No biggie, I'll send you a new one."

Best. Company. EVAR!
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Old 03-26-2011, 09:48 AM   #6
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Here's the pictures of it (same pictures attached, small size). So definately not a screen crack.

https://picasaweb.google.com/lh/phot...eat=directlink

https://picasaweb.google.com/lh/phot...eat=directlink
Attached Thumbnails
Click image for larger version

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Views:	114
Size:	103.6 KB
ID:	68996   Click image for larger version

Name:	P1010219-1.JPG
Views:	154
Size:	113.2 KB
ID:	68997  
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Old 03-26-2011, 11:44 AM   #7
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It does look like a thumbtack.

Have you done a SCREEN CAPTURE? Press Shift-Alt-G all at the same time. A picture of the screen will be taken and it will be found in the documents folder. If that "thumbtack" shows there it is not a blemish.
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Old 03-26-2011, 12:56 PM   #8
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It doesn't show up on the screen capture. But that just makes me think that it is a kindle icon (for some purpose), that is drawn independantly of the rest of the display. It's too much like something used for clipping a note to make me think it a physical problem with the screen.
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Old 03-26-2011, 01:10 PM   #9
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Zooming in as much as possible on your image, it's not solid black and it doesn't have defined edges like icons do. IMO it's screen damage.

One last test - turn it off (hold power switch for 7 seconds) to give a blank screen. If it still shows, then contact Amazon CS.
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Old 03-26-2011, 02:11 PM   #10
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yep. It looks like it is a burst e-ink capsule. I had the same issue with a kindle I returned. Get on the horn with amazon!
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Old 03-26-2011, 07:28 PM   #11
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Looks like a thumb tack alright but when I zoom in using an iPad it does look like the ink has popped. hopefully by now you have called amazon and got yourself a new one!
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Old 03-26-2011, 08:43 PM   #12
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I have to agree with the others. It does look a lot like a thumb tack, but I'm pretty sure its screen damage. Call Amazon and they will send you a new Kindle.
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