|04-11-2011, 08:40 PM||#1|
Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
Sony Reader Library 3.3.00.07130 is unresponsive.
Yesterday Sony Reader Library 3.3.00.07130 got unresponsive. After a soft boot it was still unresponsive. After a hard boot it works again.
Same thing happened today. I notice that last year a lot of folks had the same problem with version 3.2. When they uninstalled 3.2 and re-installed it, the problems were still present back then.
I checked my McAfee anti-virus software and it give Sonly Reader Library full incoming and outgoing priveleges.
What could be the problem and how can I fix it without the necessity of a hard boot?
I contacted Sony CS and they thought it was my anti-virus software. McAfee just did a program upgrade right before the problem started. Thus, maybe their next upgrade will fix the Sony Reader Library problem.
Last edited by sirmaru; 04-11-2011 at 09:17 PM.
|04-18-2011, 12:54 PM||#2|
Sony Customer Service Rep
Join Date: Nov 2010
Device: Sony Reader
My name is Evelyn from Sony electronics the SonyListens Team. I do apologize for the problems you are having with your device. Please e-mail a brief description and your contact information to SonyListens@am.sony.com. Either I or one of the SonyListens team members will contact you.
|Thread Tools||Search this Thread|
|Thread||Thread Starter||Forum||Replies||Last Post|
|PRS-505 Reader unresponsive after battery change||dickon25||Sony Reader||4||04-10-2011 05:00 PM|
|Importing the Calibre library into the Sony Reader Library||Fortissimo||Reading and Management||0||02-02-2011 02:18 PM|
|Sony Reader Library running, but Library doesn't show on screen||wyldmint||Sony Reader||0||08-29-2010 01:59 AM|
|How to direct Library books to Calibre instead of Sony Reader Library||onebookie||Calibre||3||07-19-2010 11:31 AM|
|Reader power button unresponsive||nadolax||Sony Reader||10||07-31-2009 11:06 AM|