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Old 02-24-2011, 03:16 PM   #16
DavyL
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Tried it all, now called CS and they will ship a replacement.. Awesome service.
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Old 02-24-2011, 05:58 PM   #17
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Glad you solved it Amazon CS is great indeed.
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Old 10-29-2011, 06:57 PM   #18
hreimer1
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My kindle is fully charged and yet it won't come on. My screen save has the tree and a message that says "Please wait a moment while your Kindle starts up". Have only had it for a few months. Any thoughts on what might be wrong? Thanks
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Old 10-30-2011, 06:38 AM   #19
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Is the light at the power button yellow to show it's charging or green to show it's fully charged?

If you haven't already done so, try doing a hard reset. Slide or press and hold the power button for 20 seconds then release it.
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