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Old 02-19-2011, 11:38 AM   #31
maianhvk
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same problem here! at the 99% of Godfather the
Quote:
The selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archived Items available in Home.
appears out of nowhere I've had many bad experiences with this book since Kindle refused to index it several times against my attempts, with both 3.0.3 and 3.1 firmware now that it's finally finish indexing it, it doesn't let me read the last page of the book

I have no problem with other books.

Quote:
Originally Posted by r1n2l View Post
hi i just recieved a phonecall from amazon, i was told to press menu, settings then menu again. then select reset and this fixed my problem (ive only had mine 2 weeks and for some reason never considered this:P)
no good with mine. I won't try the 'Reset to Factory defaults'
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Old 02-19-2011, 12:19 PM   #32
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Originally Posted by DiapDealer View Post
You may be right. What version of Kindle's firmware do you have, by chance?
Firmware 3.1
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Old 02-19-2011, 01:40 PM   #33
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Well I've finally capitulated and performed a factory reset, at least that seems to have done the trick and I can read content again, what caused the initial problem I guess we'll never know, thanks for all the advice and assistance to all concerned, hopefully that won't happen again! No real damage done apart from losing my screensaver hack, but hopefully a way around will be found with 3.1 in the not too distant future.
Paul
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Old 02-19-2011, 01:48 PM   #34
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I had this problem after changing the fonts out. I don't remember which one it was, but after I changed it again to another one I liked the problem went away.
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Old 02-19-2011, 01:50 PM   #35
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Pleased to hear that you're back up and running again, Paul!
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Old 02-19-2011, 02:26 PM   #36
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Glad the factory reset worked. It's a PIA to go through reloading your books but sometimes that's all that works.
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Old 02-19-2011, 03:16 PM   #37
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Quote:
Originally Posted by maianhvk View Post
same problem here! at the 99% of Godfather the appears out of nowhere I've had many bad experiences with this book since Kindle refused to index it several times against my attempts, with both 3.0.3 and 3.1 firmware now that it's finally finish indexing it, it doesn't let me read the last page of the book

I have no problem with other books.



no good with mine. I won't try the 'Reset to Factory defaults'
Just throw that book away, Maian. I had the same with Anna Karenina. That book seemed to be doomed the minute I uploaded it to my Kindle. All kind of weird things happened after that.
What you could try: convert that same book with Calibre again from mobi to mobi and load it again to your Kindle; that is, if it is your own book. If it is one from Amazon: just call them.
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Old 02-21-2011, 03:04 PM   #38
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<--moved question to other forum-->

Last edited by ApK; 02-21-2011 at 03:40 PM. Reason: Moved to other section
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Old 02-21-2011, 05:57 PM   #39
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I'm a day late but I got the same message once after installing a font the kindle did not like. Since it could not open a book because it could not load the font, it gave that message.

Most likely your kindle had some other problem. But this seems to be a fall back error message the kindle gives when it cannot open a book for unexpected reason.
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Old 02-22-2011, 12:10 AM   #40
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Quote:
Originally Posted by desertblues View Post
Just throw that book away, Maian. I had the same with Anna Karenina. That book seemed to be doomed the minute I uploaded it to my Kindle. All kind of weird things happened after that.
What you could try: convert that same book with Calibre again from mobi to mobi and load it again to your Kindle; that is, if it is your own book. If it is one from Amazon: just call them.
no, I'm so tired after the tenth attempt. leave it there, I can read it on laptop.
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Old 04-23-2011, 02:57 PM   #41
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"The selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archived items available in Home"

I have this problem too, it is happen after i will try use customer fonts ( http://www.mobileread.com/forums/showthread.php?t=99355)

I had Reset my kindle to factory mod ((
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Old 03-19-2012, 02:57 PM   #42
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You all might be heading down the wrong path trying to solve this.

This same problem happened to me, in the middle of reading one of my books on my Kindle Touch, after no changes of any kind were made. I haven't even downloaded a book in months.

I have no hacks, no other software or whatever you guys are talking about, and I only download books Wirelessly from Amazon.com. I've yet to even transfer a PDF to my kindle.

When the problem happened, my Kindle first suddenly reset itself, only after that happened it was that I couldn't open any of my books.

To me it just sounds like something hardware/software related that can only be fixed by a factory reset. Some sort of corrupt files or something of that nature that caused it to shut down in the first place. But what do I know?
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Old 03-19-2012, 04:48 PM   #43
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You all might be heading down the wrong path trying to solve this.
I suspect they've gotten it all sorted out, with this thread being 11 months old.
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