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Old 02-03-2011, 09:01 PM   #1
andrea t
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Problem with charging connection

Sorry for the lack of technical terminology...When I plug the charger into the nook the light doesn't stay lit so I gather there is something wrong with the inside part where it connects. Can this be fixed? If so, by who? I'm having nook withdrawel!

Thanks!
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Old 02-06-2011, 03:06 PM   #2
jjk308
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Does it come on? If so check the battery charge under system.
If it wont charge or come on try holding the power button down for 20 seconds. The press and release the button right away. This does a hard reset.

If it wont reset and charge properly you can also perform a hard reset by taking the back off and removing the battery for 10 seconds.

Once reset it should charge OK.
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