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Old 01-20-2011, 11:15 AM   #16
GRiker
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Quote:
Originally Posted by unboggling View Post
@GRiker, thanks, that's a wonderful suggestion. I'll do that too. In case I don't have one or the other with me I'll have a catalog on both. I haven't really messed with the iPhone yet for eBooks, except to install stanza and bluefire. I figured I'd configure to my satisfaction everything for one device at a time, lest I get confused or oblivious to something important.
If you do decide to install the catalog in iBooks on your iPhone, be sure to read the first post in the 'Calibre + iPad' thread (if you haven't already). That will save you some follow-up questions.

G
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Old 01-20-2011, 01:19 PM   #17
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GRiker, thanks again. Great instructions. Success. No problems. No questions. Heh.
ROFL
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Old 01-20-2011, 05:00 PM   #18
DoctorOhh
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Originally Posted by unboggling View Post
(Back when I had to provide technical support to customers I was lousy at it due to general impatience and low tolerance for user stupidity combined with high tolerance for my own stupidity.)
When you worked customer support you had to deal with every customer. The advantage we have is we don't have to answer/address every inquiry.

You may be amazed at how many times I answered a question only to reread my answer to find that I lacked patience in my response. Often I will adjust the post to be more understanding. But sometimes when my tolerance for idiocy or ignorance is running very low I just delete these messages before actually posting them.
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Old 01-20-2011, 05:53 PM   #19
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Originally Posted by dwanthny View Post
But sometimes when my tolerance for idiocy or ignorance is running very low I just delete these messages before actually posting them.
Yes, better to have never sent them then to have sent them and regret it. I think I'll reinstate here for my own impatient self a personal rule I used to follow at work: If an email, phone message, phone call, or other communication annoyed or frustrated me enough to want to yell "argh!", I'd leave it for a half hour and do something completely different without thinking about it, then come back and respond calmly. Even to point of making excuse during phone call (gotta consult with specialized tech expert) then calling the person back. That pretty much saved me from reprimands (after the first that caused me to make the rule) for blasting people all the time.

Seems to me you and your crew here are doing great with that, like I said, much better than I ever did. Even if part of the reason is that you have a bit more flexibility in response time and who you respond to, I'm still amazed.

Last edited by unboggling; 01-20-2011 at 06:08 PM.
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Old 01-20-2011, 06:11 PM   #20
Manichean
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Like he said, we do this a) only when we feel like it and b) because we feel like it. There's no obligation either way, and personally, most of the time I get annoyed with people on here, I just ignore them.
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