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Old 12-28-2010, 02:53 PM   #1
annie41378
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LookBook won't turn on

I received a LookBook for Christmas and it was working fine. I used it this morning...fine.

I just went to turn it on, and it will not turn on. I had it charging earlier today, so it has a charge.

I looked in the manual but there is only information on how the device works. I would appreciate any tips to get this baby on.

Thanks!
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Old 12-28-2010, 03:33 PM   #2
omahawildcat
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What's a lookbook?
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Old 12-28-2010, 04:10 PM   #3
annie41378
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LookBook is a Wireless Reader that runs Kobo. I was able to get it to turn on with a poke of the reset button (hidden on the back and you need a very small paperclip to get it to work). I love this thing so far, but I'll be returning it if I need to keep resetting it.
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Old 12-28-2010, 04:51 PM   #4
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This is the second LookBook that has come on here.. I believe it's a 3rd party licensed product, but isn't actually related to the kobo e-reader. the reviews I've seen for it, or at least a very similar product, have been relatively negative, however positive when it does indeed work. One reviewer had picked up 4 of them for his family and 3 of them seemed defective while the last worked fine.

It's too bad that Kobo might be getting a bad rap from this as it's not their hardware....
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Old 12-28-2010, 08:35 PM   #5
jiminrussell
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lookbook support

per the kobo customer care page http://kobo.zendesk.com/entries/3708...hnical-support

Kobo Customer Care is happy to help you with any reading-related issues on your Kobo-powered Literati or LookBook.

If you are having problems with the device itself -- WiFi or network connectivity, display issues, problems with buttons, screens, etc., you need to contact Literati and LookBook technical support.

Literati and LookBook technical support is available 9am to 9pm Pacific Time at 1-800-481-7983.
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Old 12-28-2010, 08:50 PM   #6
Timoleon
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I saw a demo unit of one of these at the check-out counter at our local CVS Pharmacy here in the northeastern USA. Got a chance to play with it a bit --- the LookBook actually "looked" fairly sleek, and the screen wasn't dreadful at all. Quite inexpensive (almost picked one up), but alas, there's the rub: looks like quality control issues rule the day.
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