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Old 12-21-2010, 05:13 PM   #1
Goodenough
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Device: Aluratek Libre pro
Libre Pro is not recognized by computer

It all started when i attempted to update the firmware, i followed the official instructions straight from Aluratek to the T.

long story short, the update failed with the libre pro giving me a Hardware Error.

well ever since then both the internal memory and the SD card say "No Corresponding Files Found"............

it will not connect to my computer. the odd thing is, i can hear the ding from my computer that says a device is connected.

any help would be much appreciated

Cody


Last edited by Goodenough; 12-21-2010 at 05:26 PM. Reason: problem happened again
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Old 12-21-2010, 09:12 PM   #2
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Updating from what version # to what version #?
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Old 12-21-2010, 11:59 PM   #3
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Did you try a reset?
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Old 12-22-2010, 02:23 AM   #4
Ken Maltby
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The resetting to factory defaults using the diagnostic screen has worked for some.
Luck;
Ken
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Old 12-22-2010, 10:03 AM   #5
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Try powering on/off while connected, this worked for me on vista, also try it with and without sd card.
Other tip... get yourself a card adaptor for your pc you will find it much faster to transfer files

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Old 12-22-2010, 11:21 AM   #6
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Does other USB appliances have this problem?
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Old 12-22-2010, 10:39 PM   #7
spensar
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Quote:
Originally Posted by Ken Maltby View Post
The resetting to factory defaults using the diagnostic screen has worked for some.
Luck;
Ken
I reset by pushing using a pin to push the reset button in the back. Didn't know about resetting otherwise!
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Old 12-22-2010, 11:55 PM   #8
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To enter the diagnostics screen:
Reset the device. Then hold down three buttons. They are: "on/off" "zoom" and "menu". When you see the jetBook screen let go of "on.off". Keep holding the "zoom" and "menu" keys until you see a 16 item screen. It's tricky, so it may take a couple of tries.

Then you can restore the JBL to factory defaults.

After that is done reset the JBL.

The "reset" is the reset button on the back.

Luck;
Ken
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Old 12-24-2010, 01:02 AM   #9
Goodenough
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Quote:
Originally Posted by Ken Maltby View Post
To enter the diagnostics screen:
Reset the device. Then hold down three buttons. They are: "on/off" "zoom" and "menu". When you see the jetBook screen let go of "on.off". Keep holding the "zoom" and "menu" keys until you see a 16 item screen. It's tricky, so it may take a couple of tries.

Then you can restore the JBL to factory defaults.

After that is done reset the JBL.

The "reset" is the reset button on the back.

Luck;
Ken
Thank you very much good sir,

this has worked perfectly.

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