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Old 12-15-2010, 10:42 PM   #1
BeccaAnn
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Unhappy Do I need a new mp3 player?

I have a Creative Zen mp3 player. It fell of the back of the sofa a few days ago. It plays fine and charges all right; however, I went to add some music and now my computer doesn't recognize it. I've tried re-installing the software, changing the USB connection, and checked that the USB cord works (it does). Does this mean I need a new player?
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Old 12-15-2010, 10:48 PM   #2
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oh dear ;o( I remember when I accidentally killed my Zen ( washed it *sob*). I wonder if somehow you haven't knocked the internal usb connection loose?
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Old 12-15-2010, 10:48 PM   #3
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Could there be dust or fluff in the USB connector? Be careful cleaning it! Use a fine paintbrush or one of those little camera dust brushes. Just a thought as dirty connectors can cause problems (yes, we learnt this the hard way!)
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Old 12-15-2010, 11:10 PM   #4
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I can't remember where I learned of this site. Maybe here! Anyway, it's got some good discussions about what to buy when you need to buy a new mp3 player. (hint: Sanyo clip+ and Cowan)

http://anythingbutipod.com/
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Old 12-16-2010, 07:19 AM   #5
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I use to have a Creative Zen Nano Plus and it worked quite well, until it died and stopped working.
Now I am very happy with both my Apple Nano and Touch.....they are both very reliable for me.

I think it may be a good idea to look around for another mp3 player that suits your particular needs.
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Old 12-16-2010, 08:28 AM   #6
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Good advice from CazMar. Next you will need to determine if the problem is the player or the USB. Start by plugging in a different USB appliance and attempt to access the player, does the PC access the player? Also try asking at anythingbutipod.com, those folks know everything about MP3 players.
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Old 12-16-2010, 09:58 AM   #7
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BeccaAnn,
When you plug in the device, can you "see" it using Windows Explorer by clicking on "My Computer"
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Old 12-16-2010, 11:58 AM   #8
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Thank you to everyone who replied. I went to the anythingbutipod.com website and found an answer there. I needed to reboot my player. Thank goodness it was an easy fix and I didn't have to take apart the player or buy a new one (since I'm jobless and have no money). My computer now recognizes the player and I was able to add more music with no problems.
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Old 12-16-2010, 12:59 PM   #9
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Yay! Good for you!

I was peeking in to see if your solution could help me with my problem, but mine is a dead battery that is difficult to replace. (What I really need is a cable that will allow me to plug an iPod into the wall and the computer at the same time -- but I don't think they exist.)
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Old 12-16-2010, 01:02 PM   #10
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That's great, BeccaAnn!
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