Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Amazon Kindle

Notices

Reply
 
Thread Tools Search this Thread
Old 05-26-2011, 10:18 PM   #46
Refom1
Member Retired
Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.Refom1 did not drink the Kool Aid.
 
Posts: 29
Karma: 72354
Join Date: Aug 2010
Device: Kindle 2, Android tablet
That's definitely a cracked screen and if you were carrying it in a backpack with no protection, it's not surprising it happened. Repairing them is not possible. I don't think cracked screens are a "quality problem" as my husband is using my 4 year old K1 and it's still perfect. He does carry it in his backpack but it's well protected in an Oberon cover. My 1 year old K2 is also still perfect. If you toss your Kindle in a bag with no protection, or foolishly leave it where it can be stepped on, sat on, chewed on by Fido or messed with by a toddler, well then you have to expect that damage is going to happen.
Refom1 is offline   Reply With Quote
Old 05-27-2011, 10:13 AM   #47
JSWolf
Resident Curmudgeon
JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.
 
JSWolf's Avatar
 
Posts: 36,622
Karma: 17734032
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Sony Reader PRS-650, iPad, nook STR
eink screens do not leak. What you have there is a broken glass substrate. Sorry, but it's damaged.

Someone on MR has a demo K3 that he bought at a flea market that maybe you could try to buy and swap the screen.
JSWolf is offline   Reply With Quote
Old 05-27-2011, 10:14 AM   #48
JSWolf
Resident Curmudgeon
JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.
 
JSWolf's Avatar
 
Posts: 36,622
Karma: 17734032
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Sony Reader PRS-650, iPad, nook STR
Quote:
Originally Posted by m0ngr31 View Post
My wife stepped on my K3 screen and it looked just like the picture in the first post. I called CS and they said it wasn't covered because of user abuse.

I called about a week later, talked to someone else and asked them how much it would cost for them to fix it. They said they couldn't fix it, but they gave me a replacement for $60! I had to send my old one back but they did 2-3 day shipping on the replacement so I was pretty happy.

I would just call them and ask them how much a replacement would be.
That is a very good idea. $60 is actually very reasonable.
JSWolf is offline   Reply With Quote
Old 06-02-2011, 06:32 AM   #49
Adamastorx
Connoisseur
Adamastorx began at the beginning.
 
Adamastorx's Avatar
 
Posts: 55
Karma: 10
Join Date: Feb 2009
Location: Madrid, Spain
Device: Kindle 2 International
My screen shows strange lines

Hi. I have a similar problem with my K2. I've never let it fell, it has never bumped into anything and it's always inside a leather case. Some days ago I was reading at night when I finished I just put down the device. Next morning the screen showed distorted text and strange lines like those of the OP. It seems that the device is still operating, as I managed to restarted - I see some flashes, but no images or text - and I can see some white lines when I try to move around the menus - though I don't see them.

http://imageshack.us/photo/my-images/685/img0694ml.jpg/

I contacted with Amazon today, let's see what their response is.
Adamastorx is offline   Reply With Quote
Old 06-02-2011, 07:06 AM   #50
Adamastorx
Connoisseur
Adamastorx began at the beginning.
 
Adamastorx's Avatar
 
Posts: 55
Karma: 10
Join Date: Feb 2009
Location: Madrid, Spain
Device: Kindle 2 International
Great. They're going to replace it for another one.
Adamastorx is offline   Reply With Quote
Old 06-02-2011, 07:29 AM   #51
DiapDealer
Grand Sorcerer
DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.
 
DiapDealer's Avatar
 
Posts: 8,910
Karma: 40300000
Join Date: Jan 2010
Device: Nexus 7, Kindle Fire HD
Yeah, yours is not a broken/cracked glass substrate, Adamastorx. That picture indicates something else entirely. Glad to hear they're replacing it for you.
DiapDealer is offline   Reply With Quote
Old 06-02-2011, 01:58 PM   #52
alansplace
Wizard
alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.
 
alansplace's Avatar
 
Posts: 3,708
Karma: 21535734
Join Date: Feb 2010
Location: USA, 33.938556° N, -117.271334° W
Device: Kindle 2, Kindle KB, Kindle PW 1 & 2, Kindle Fire 2, iPad Mini
Cool yuk that looks awful

Quote:
Originally Posted by Adamastorx View Post
Hi. I have a similar problem with my K2. I've never let it fell, it has never bumped into anything and it's always inside a leather case. Some days ago I was reading at night when I finished I just put down the device. Next morning the screen showed distorted text and strange lines like those of the OP. It seems that the device is still operating, as I managed to restarted - I see some flashes, but no images or text - and I can see some white lines when I try to move around the menus - though I don't see them.

http://imageshack.us/photo/my-images/685/img0694ml.jpg/

I contacted with Amazon today, let's see what their response is.
did that happen right there where the pic was taken (screen up, no case or cover)?
alansplace is offline   Reply With Quote
Old 06-03-2011, 02:00 AM   #53
Adamastorx
Connoisseur
Adamastorx began at the beginning.
 
Adamastorx's Avatar
 
Posts: 55
Karma: 10
Join Date: Feb 2009
Location: Madrid, Spain
Device: Kindle 2 International
Quote:
Originally Posted by alansplace View Post
did that happen right there where the pic was taken (screen up, no case or cover)?
No. This was just for the photo. I always used it with the cover. Never dropped it.

Anyway, the replacement arrives Monday.
Adamastorx is offline   Reply With Quote
Old 06-03-2011, 12:01 PM   #54
alansplace
Wizard
alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.
 
alansplace's Avatar
 
Posts: 3,708
Karma: 21535734
Join Date: Feb 2010
Location: USA, 33.938556° N, -117.271334° W
Device: Kindle 2, Kindle KB, Kindle PW 1 & 2, Kindle Fire 2, iPad Mini
Cool good

Quote:
Originally Posted by Adamastorx View Post
No. This was just for the photo. I always used it with the cover. Never dropped it.

Anyway, the replacement arrives Monday.
good to hear.

how do you get in touch with kindle customer service in spain? i always open my amazon account, in manage you kindle, choose 'kindle support', then choose 'Contact Kindle Support' and then choose it again, and finally choose 'phone'. then sit back and wait till a rep calls me (usually happens in a minute or so).
alansplace is offline   Reply With Quote
Old 06-03-2011, 12:25 PM   #55
JSWolf
Resident Curmudgeon
JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.
 
JSWolf's Avatar
 
Posts: 36,622
Karma: 17734032
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Sony Reader PRS-650, iPad, nook STR
Quote:
Originally Posted by DiapDealer View Post
Yeah, yours is not a broken/cracked glass substrate, Adamastorx. That picture indicates something else entirely. Glad to hear they're replacing it for you.
It is a broken screen.
JSWolf is offline   Reply With Quote
Old 06-03-2011, 12:39 PM   #56
pidgeon92
Wizard
pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.pidgeon92 ought to be getting tired of karma fortunes by now.
 
pidgeon92's Avatar
 
Posts: 2,571
Karma: 5569860
Join Date: Jun 2008
Location: Chicago, IL
Device: Kindle 2, Kindle PW1,2, Kindle DXG, Sony 950, Boox M90, Kobo Aura HD
Quote:
Originally Posted by DiapDealer View Post
Yeah, yours is not a broken/cracked glass substrate, Adamastorx. That picture indicates something else entirely. Glad to hear they're replacing it for you.
I disagree. It is cracked in the bottom left corner.
pidgeon92 is offline   Reply With Quote
Old 06-04-2011, 06:18 AM   #57
Adamastorx
Connoisseur
Adamastorx began at the beginning.
 
Adamastorx's Avatar
 
Posts: 55
Karma: 10
Join Date: Feb 2009
Location: Madrid, Spain
Device: Kindle 2 International
Quote:
Originally Posted by alansplace View Post
good to hear.

how do you get in touch with kindle customer service in spain? i always open my amazon account, in manage you kindle, choose 'kindle support', then choose 'Contact Kindle Support' and then choose it again, and finally choose 'phone'. then sit back and wait till a rep calls me (usually happens in a minute or so).
I had to call to the US, but it's not that expensive and I don't have to buy a new Kindle, so...
Adamastorx is offline   Reply With Quote
Old 06-04-2011, 06:58 AM   #58
DiapDealer
Grand Sorcerer
DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.DiapDealer ought to be getting tired of karma fortunes by now.
 
DiapDealer's Avatar
 
Posts: 8,910
Karma: 40300000
Join Date: Jan 2010
Device: Nexus 7, Kindle Fire HD
Quote:
It is a broken screen.
Quote:
I disagree. It is cracked in the bottom left corner.
We can all agree to disagree then. Because that doesn't look anything like the broken screens I've seen.
DiapDealer is offline   Reply With Quote
Old 06-04-2011, 11:31 AM   #59
alansplace
Wizard
alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.
 
alansplace's Avatar
 
Posts: 3,708
Karma: 21535734
Join Date: Feb 2010
Location: USA, 33.938556° N, -117.271334° W
Device: Kindle 2, Kindle KB, Kindle PW 1 & 2, Kindle Fire 2, iPad Mini
Cool ah ha

Quote:
Originally Posted by Adamastorx View Post
I had to call to the US, but it's not that expensive and I don't have to buy a new Kindle, so...
ah ha, they must have an outgoing 800 number that is just for the usa (or maybe north amreica) and when your net connection shows up as from somewher else they don't call you back, you must call them.
alansplace is offline   Reply With Quote
Old 06-04-2011, 03:48 PM   #60
voracious71
Addict
voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.voracious71 ought to be getting tired of karma fortunes by now.
 
voracious71's Avatar
 
Posts: 358
Karma: 1023806
Join Date: Aug 2008
Location: Quahog, RI
Device: Kindle PW2, Kindle Fire HDX,Nook Samsung Tab4, Onyx T68
I know some people like naked Kindles, but I could never carry mine naked..I've always had a cover for it and knock wood, never had a broken one.

But, I have noticed that they're becoming less sturdy with each generation and this trend doesn't make me happy. Personally, I'd pay more to have a rock solid device.
voracious71 is offline   Reply With Quote
Reply

Tags
jetbook, kindle 3, kindle leak screen, screen leak

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Troubleshooting Got my first Kindle - Screen defect las^se Amazon Kindle 20 11-20-2010 04:18 PM
jetBook MINI Real LEAK?! LuBiB Ectaco jetBook 35 10-22-2010 12:25 AM
Kindle 2 vs Kindle 2 - Screen Refresh Problem weatherman Amazon Kindle 1 09-16-2010 03:58 PM
New details leak on Samsung’s first Android tablet Dopedangel News 2 06-15-2010 03:14 AM
Kindle 2 Screen Crash dshafer Amazon Kindle 10 05-08-2009 12:29 AM


All times are GMT -4. The time now is 05:42 AM.


MobileRead.com is a privately owned, operated and funded community.