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Old 12-06-2010, 11:33 PM   #1
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Kindle Died

I got my Kindle working after 5 times of trying to reset it.


My 2 month old Kindle3 died. I can get my collections menu up & the last page of the book I finished reading yesterday, but nothing else. I can't read any books nor can I connect to the wifi. It isn't because my wifi connection is down either because I can connect with my Nook. I tried holding the slide for 30 seconds but nothing changes.

Oh one other thing. I was shopping at the Kindle Store when it all stopped working..

I do have a Best Buy extended warranty so hopefully they can fix it if no one here has an idea what is wrong

Last edited by Pomtroll; 12-06-2010 at 11:43 PM.
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Old 12-06-2010, 11:41 PM   #2
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It's not dead if you can see anything on the screen. You probably need a Reset to Factory Defaults. Follow NiLuJe's instructions below but copy the contents of your Kindle's "documents" folder to your computer if you can, because this reset will wipe out all of your content. You can copy it back onto the Kindle after the reset.

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<snip>.

If you can't do the reset to factory defaults the way daffy4u described, do a hard restart (~15s slide with the Kindle unplugged), and hold the [HOME] button while it boots 'till a screen asking you to type RESET appears. Do this. It'll wipe your Kindle (and disable any non-permanent hacks [ie. fonts/ss]).<snip>

<snip>
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Old 12-06-2010, 11:43 PM   #3
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Before you reset to the factory defaults, try a plain old restart. Try plugging it in, then hold the slider to the right until it restarts.
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Old 12-07-2010, 12:01 AM   #4
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After my 5th attempt I got it working. I held the slider for a whole minute instead of 30 seconds. It flashed twice & then all of a sudden started. The only thing I can figure is that a book got stuck while downloading & the restart got it moving.

I had tried various things including plugging it into the wall & trying to reset. But the reset wasn't working until I held it for a whole minute????

Thank you for replying ....the sense of panic at the thought of not having my Kindle. Silly since i have a Nook also but I have some good books on my Kindle & have already started quite a collection.
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Old 12-07-2010, 12:42 AM   #5
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Whew! I am glad it worked out!

I was gonna recommend placing the clamps from a car battery jumper cables to opposite ends of the Kindle and starting the car engine.

Fortunately cooler heads prevailed, and a simple soft reboot did the trick.
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Old 12-07-2010, 01:13 AM   #6
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no subtlety for you 'eh?
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Old 12-07-2010, 01:34 AM   #7
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no subtlety for you 'eh?
It is the reason why I, and my jumper cables, are no longer allowed in the ER.
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Old 12-07-2010, 06:55 AM   #8
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Old 12-07-2010, 07:43 AM   #9
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It is the reason why I, and my jumper cables, are no longer allowed in the ER.
nothing a little overkill can't cure 'eh?
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Old 12-07-2010, 10:11 AM   #10
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Old 12-07-2010, 01:27 PM   #11
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