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Old 12-04-2010, 06:09 PM   #1
ryeyoo
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Kindle dx has a tiny chip

I bought an open box kindle dx graphite directly from amazon, and on the side of it there's a tiny chip on the metallic part. There's also no serial number on the back. I found this quite odd and was wondering if tiny nicks were normal. Am considering if I should just return it and get a new one instead.
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Old 12-04-2010, 06:12 PM   #2
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I would call customer service and ask them. I hear they're quite pleasant to deal with.
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Old 12-04-2010, 09:26 PM   #3
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The K3s don't have a serial number on the back either. The Kindle support site doesn't show the back of a DXG and I don't have one so I can't confirm. The support site only shows the backplate for the original CDMA US only DX and the GSM international DX.
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Old 12-04-2010, 09:29 PM   #4
desertgrandma
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Quote:
Originally Posted by ryeyoo View Post
I bought an open box kindle dx graphite directly from amazon, and on the side of it there's a tiny chip on the metallic part. There's also no serial number on the back. I found this quite odd and was wondering if tiny nicks were normal. Am considering if I should just return it and get a new one instead.
Welcome to MobileRead, ryeyoo.

Was the price reduced because of the 'open box'?

Go here, click on the 'contact us' button, sign into your account, and choose the 'call me' option. They'll call you back immediately and you can ask them.
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Old 12-05-2010, 02:21 AM   #5
osnova
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I have the original DX (not the graphite). It has the serial number on the back at the bottom in small letters (oops numbers) right below the FCC, UL logos.
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