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View Poll Results: Would you send a bug report or a feature request if you could?
Yes 26 100.00%
No 0 0%
Voters: 26. You may not vote on this poll

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Old 11-28-2010, 12:08 PM   #1
Starko
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How to give Kindle 3 feedback to Amazon?

I think that many people would like to let Amazon know what they think about Kindle 3, some would probably like submit feature requests and bug reports.

Does Amazon have any dedicated K3 feedback channel other than reviews? Is there a special page with a feedback form or an email address?
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Old 11-28-2010, 01:40 PM   #2
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Have you looked at kindle-feedback@amazon.com ? One of the Kindle screen saver pics has it.
You can also email kindledx-feedback@amazon.com
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Old 11-28-2010, 01:41 PM   #3
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Oh, I do sent emails to the feed back email addy when I need to so, since there is a way to do it there is not an option for me to answer your poll correctly
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Old 11-28-2010, 02:06 PM   #4
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Thanks for the email address. I applied the Screen saver hack and removed all original screen saver pics immideately... that will teach me

Yes i wish i had added that option to the poll...
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Old 11-28-2010, 02:07 PM   #5
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In addition to what rcuardo stated, there is special Kindle Customer Support. The link is in my sig. You have the option to email them or have them call you on the phone.
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Old 11-28-2010, 04:55 PM   #6
reech
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Yup, I did so with some suggestions, got a nice mail back
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Old 11-28-2010, 06:59 PM   #7
duckeedoug
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I have no doubt that Amazon has key individuals looking at this forum for bugs and suggestion, but it would be nice to have a more formal process that is easily tracked
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Old 11-28-2010, 07:20 PM   #8
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Quote:
Originally Posted by duckeedoug View Post
I have no doubt that Amazon has key individuals looking at this forum for bugs and suggestion, but it would be nice to have a more formal process that is easily tracked
Can you imagine how hard it would be to track what every Tom, Dick, and Harry suggested? Insane!
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Old 11-29-2010, 07:01 AM   #9
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Quote:
Originally Posted by daffy4u View Post
In addition to what rcuardo stated, there is special Kindle Customer Support. The link is in my sig.
Thanks. For some irrational reason submitting an official feedback form feels (to me at least) much better than sending an email. I immediately reported 2 issues. Very curious about reply.

Quote:
Can you imagine how hard it would be to track what every Tom, Dick, and Harry suggested?
Sure i can. Amazon one of the pioneers of Internet business and they know that keeping track of what people are writing on fora like this one can make a product or break it. If someone on the product/development team is either passionate about Kindle and want to make it the best ereader there is or just interested in sales figures all s/he has to do is skim this forum every other day for some great ideas or obvious bugs and blunders. I would think that most of the bug reports and corresponding firmware fixes originated here on MobileRead.
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