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Old 02-10-2011, 01:59 PM   #1
B34M3R
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My kindle 3 screen is missing lines...

So, I set my 2 month old kindle to charge, came back a few hours later, and when I looked at the screen, every other line(horizontal) is missing... now, I can still read like this, so as far as functionality is concerned, I don't have any trouble reading on it... but Im embarased to show it off to anybody else now... Ive tried the standard amazon suggestion of holding the power switch for 15 seconds, but it still does it when it boots back up...

anybody else having this issue/any ideas for me?
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Old 02-10-2011, 04:26 PM   #2
Tiersten
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Talk to Kindle CS. It sounds like a hardware fault.
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Old 02-10-2011, 04:40 PM   #3
jeromedevine
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Can you post a photo of the problem?
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Old 02-10-2011, 10:06 PM   #4
FF2
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You mention holding the power switch for 15 seconds. Is it actually rebooting - the Kindle Tree picture and a slider/progress bar showing? I've read that 30-40 seconds is necessary for a reboot as opposed to just turning it off.

Also can be done from the menu. Home, Menu, Settings, Menu again, scroll down to RESTART and select.

I apologize if this is what you've already done.
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