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Old 11-02-2010, 12:27 AM   #1
wpeace
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Battery no longer holds charge

Seems after a year the battery in my EZReader Pro no longer wants to hold a charge. If I leave it on for over 24hrs its dead. Only a full recharge gets me back up and operational.

I recall very early on I could purchase the battery, but can't seem to locate it. Any guidance from the forum (i.e., part number and vendor)?
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Old 11-02-2010, 01:04 AM   #2
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As I recall the EZReader basic and EZReader Pro both use a commonly available Nokia phone battery but I don't have the model number. You might check the Hanlin forum.
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Old 11-02-2010, 01:09 AM   #3
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I looked in the Hanlin forum and it said Nokia Bl4c, Bl5c
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Old 11-02-2010, 02:14 AM   #4
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As I recall the EZReader basic and EZReader Pro both use a commonly available Nokia phone battery but I don't have the model number. You might check the Hanlin forum.
The pro doesn't actually use a nokia battery. Could contact Astak and try your luck if they are selling batteries still. Not sure if they will ship overseas but here in Aus we can buy them from http://bebook.net.au/products/Batter...Mini-62-7.html (bebook reseller). Kind of stupid having an ereader with a user replaceable battery when you find it hard to get hold of one.
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Old 11-02-2010, 12:24 PM   #5
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Quote:
Originally Posted by wpeace View Post
Seems after a year the battery in my EZReader Pro no longer wants to hold a charge. If I leave it on for over 24hrs its dead. Only a full recharge gets me back up and operational.

I recall very early on I could purchase the battery, but can't seem to locate it. Any guidance from the forum (i.e., part number and vendor)?
Our support team definitely still has batteries. Sounds like you need a replacement! Make sure to email support@astak.com or call 408-452-8788 today between 9-5 PST. They will know what to do.
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Old 11-02-2010, 08:24 PM   #6
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The pro doesn't actually use a nokia battery. Could contact Astak and try your luck if they are selling batteries still. Not sure if they will ship overseas but here in Aus we can buy them from http://bebook.net.au/products/Batter...Mini-62-7.html (bebook reseller). Kind of stupid having an ereader with a user replaceable battery when you find it hard to get hold of one.
My error. I was mixing up the Pro and the Plus. I am used to calling the Pro, the Pocket Pro and didn't make the connection. The Pocket Pro battery indeed is available from Astak.

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Old 11-04-2010, 12:57 AM   #7
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As am I.

Thanks Jenifer and Dale. I'll give them a call. Hopefully this will be a quick fix. I'm not use to keeping my Pocket Pro on a charger.
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Old 11-04-2010, 12:59 AM   #8
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Originally Posted by Solicitous View Post
The pro doesn't actually use a nokia battery. Could contact Astak and try your luck if they are selling batteries still. Not sure if they will ship overseas but here in Aus we can buy them from http://bebook.net.au/products/Batter...Mini-62-7.html (bebook reseller). Kind of stupid having an ereader with a user replaceable battery when you find it hard to get hold of one.
That's the one! I'd recognize it anywhere
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Old 11-08-2010, 01:28 PM   #9
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wpeace, were you able to receive help from our support team?
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Old 11-12-2010, 11:28 PM   #10
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wpeace, were you able to receive help from our support team?

Thanks for asking jenifer, I've (unfortunately) been too busy to call yet. Keeping the ezreader pro on my bb charger in the interim. It seems to be the only thing that will charge it for the moment.

Hopefully I can make that call next week.
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