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Old 05-13-2010, 09:19 AM   #1
TessRyan555
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Adobe Digital Editions Issues

Hi Everyone,
My name is Tess and I am new to this site. I have an Aluratek Libre Pro ereader that I have used without issue for over a month. Now, when I try to transfer between my ADE and my ereader I get the message "no permission to copy document here." Even books that were successfully transferred to my ereader before are not opening on the device. The message I get there is "failed to open the file!". Many of these books I have already read on the ereader, but now they won't open. Does anyone have any ideas. I have contacted Aluratek and they said it was an Adobe issue. Adobe has been no help at all.
Thanks
Tess
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Old 05-13-2010, 04:27 PM   #2
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Hi Tess,

I never had that problem with my ADE so I cannot help you directly but I can give you some hope.
Post your question here
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Old 05-13-2010, 04:32 PM   #3
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Jim Lester from Adobe is a member here (user name is Jim Lester) maybe send him a PM and he can jump in here and offer some suggestions.
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Old 05-13-2010, 07:26 PM   #4
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Hi Tess and welcome to MobileRead
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Old 05-13-2010, 10:07 PM   #5
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Hi Tess and welcome to MR. I hope you get your problem sorted.
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Old 05-13-2010, 10:30 PM   #6
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Quote:
Originally Posted by TessRyan555 View Post
... when I try to transfer between my ADE and my ereader I get the message "no permission to copy document here." Even books that were successfully transferred to my ereader before are not opening on the device. The message I get there is "failed to open the file!".
Tess
Hi, Tess -

Welcome to MobileRead. About your problem - a very basic question (and I am sorry if I am asking something you've already checked): Did you check to make sure your reader (or ADE) is still authorized? Computers are weird ... sometimes they just need a "smack" upside the head.

Sorry you've got problems with ADE.

Marilyn
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Old 05-21-2010, 02:33 PM   #7
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Old 01-29-2011, 12:06 PM   #8
Chortie
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Unhappy

Quote:
Originally Posted by TessRyan555 View Post
Hi Everyone,
My name is Tess and I am new to this site. I have an Aluratek Libre Pro ereader that I have used without issue for over a month. Now, when I try to transfer between my ADE and my ereader I get the message "no permission to copy document here." Even books that were successfully transferred to my ereader before are not opening on the device. The message I get there is "failed to open the file!". Many of these books I have already read on the ereader, but now they won't open. Does anyone have any ideas. I have contacted Aluratek and they said it was an Adobe issue. Adobe has been no help at all.
Thanks
Tess
Hi Tess, I noticed this was almost a year ago you posted this. I have the exact same problem and here it is Jan of 2011. Have you got your problem solved as yet? anyone?
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Old 01-29-2011, 01:32 PM   #9
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Hi, try posting your problem on this forum
http://www.mobileread.com/forums/forumdisplay.php?f=205
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Old 01-30-2011, 03:17 AM   #10
GeoffC
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Welcome to Mobileread ....

Hope you got this sorted ....
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