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Old 10-18-2014, 12:48 PM   #1
phunnylinguist
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Question Differences between Amazon vs Square Trade warranty

Am real close to pulling the trigger on a current Kindle Paperwhite. Also in serious consideration is the purchase of an extended warranty, which of course is listed on the Paperwhite product page in two as well as three-year increments.

I am also aware of Square Trade's presence on Amazon, their favorable customer rating and competitive pricing; their 3-year warranty is less expensive than Amazon's 2-year warranty.

What I haven't been able to discover from the Amazon Kindle forums is of any discernible, meaningful differences between the two, sufficient enough to influence a buying decision.

I realize that the Amazon offering must be made at the time of purchase. Is that also true for Square Trade?

What's been your past experience with either?
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Old 10-18-2014, 03:23 PM   #2
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I'm in the UK but I think it works the same here. Your first years warrenty is with Amazon. Square Trade only come into play after the first year so what you are actually paying for is additional years warrenty, either year two or three years. Amazon don't provide a warrenty themselves beyond the first year.

And yes I think you have to buy Square Trades warrenty for a specific 'eligible' kindle and it must be within the first 30 days from when the kindle is registered to your account, or when it's shipped to you in the case of an Amazon purchase.

I always buy a three year warrenty I've found them excellent value and I have claimed on them too.
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Old 10-19-2014, 09:57 AM   #3
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Thanks for the response, Josieb1. Besides the obvious difference in that Square Trade's 3-year is less expensive than Amazon's 2-year I'm most curious about the differences in scope of coverage between them.

Might I ask whose warranties you've purchased for your e-readers in the past, and why?
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Old 10-19-2014, 01:03 PM   #4
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Quote:
Originally Posted by phunnylinguist View Post
Besides the obvious difference in that Square Trade's 3-year is less expensive than Amazon's 2-year I'm most curious about the differences in scope of coverage between them.
It's a good question. But why don't you simply read the text of each of the warranties. That way, you should be able to see the differences at a glance.

Mike
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Old 10-19-2014, 01:03 PM   #5
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Quote:
Originally Posted by phunnylinguist View Post
Thanks for the response, Josieb1. Besides the obvious difference in that Square Trade's 3-year is less expensive than Amazon's 2-year I'm most curious about the differences in scope of coverage between them.

Might I ask whose warranties you've purchased for your e-readers in the past, and why?
In the UK we don't have an Amazon Warrenty beyond the statutory 12 months so I can't comment on that. I've always bought the Square Trade warrenties sold on Amazon except for the PW2 when Canopy was the only seller.

I just accept that my Kindle is a small computer and therefore can go wrong, the small price of the warranty is peace of mind money, and I have had cause to claim on them, especially for the KK where I experienced frame cracks after a year, and for the PW1 when my colour blotches got worse at around the 18 month stage.
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