Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book General > General Discussions

Notices

Reply
 
Thread Tools Search this Thread
Old 09-27-2010, 05:23 PM   #1
mrbanana
Enthusiast
mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.mrbanana ought to be getting tired of karma fortunes by now.
 
Posts: 28
Karma: 250536
Join Date: Feb 2010
Device: sony 505
Fictionwise micropay rebates are subject to expiration after 6 months of inaction

Hi,

I have just been to Fictionwise to buy some books (spent half an hour choosing the books I wanted to buy) and then noticed my $50 micropay rebate balance had vanished. It now reads £0.0

I haven't bought anything from them since their Janet Evanovich promotion, which was just before most of their catalog vanished.

In their terms and conditions it now states the following:

Until June 2010 Fictionwise had a Micropay System that allowed deposits by members and supported micropay rebate promotions on some ebooks. Rebates and deposits for this system have been discontinued due to eBook industry changes and other factors. If you have an existing balance you may still use it until it is exhausted, but no further deposits may be made and there will be no further Micropay Rebates other than Buywise Large Transaction Rebates. Rebates are subject to expiration due to account inactivity.

Any account that becomes inactive for six months will be subject to Rebate expiration. An account is inactive if there are no purchases using either Micropay or Credit transaction for six months. Deposits do not expire but Rebates do.


Has anyone else had this problem or just me?

How long has this zeroing of micropay rebates been in effect?

I must say, I now feel cheated and will never buy anything from Fictionwise or their parent company Barns & Noble ever again.

$50 is a lot of money to lose on a technicality that I have never seen or heard anyone talk about before.

I just thought I'd post this as a warning to others who have, or had, a large micropay balance like me.



Update
I sent a polite, or as polite as I could be under the circumstances, request to Fictionwise to reinstate my micropay balance, and within 5 minutes they replied to my email and agreed to reinstate my balance in full.

So anyone with a balance who hasn't bought anything in a while should find something cheap to buy to keep their micropay balance active. And if your money has vanished, a polite email may get them to change their mind.

Last edited by mrbanana; 09-27-2010 at 06:05 PM. Reason: Update
mrbanana is offline   Reply With Quote
Old 09-27-2010, 07:00 PM   #2
Crusader
Space Cadet
Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.
 
Crusader's Avatar
 
Posts: 1,158
Karma: 3906300
Join Date: Jun 2009
Location: South Africa
Device: Sony PRS-T1, Cybook Opus, Kobo Glo
I just logged in and also noticed that my Micropay balance has suddenly dropped from $17 to $0. It's funny, since my last purchase was on 12 June 2010. So even if they want to hide behind the 6 month expiration period, it won't hold up since it's only been 3 months since my last purchase.

Looks like they are resorting to something akin to blatant thievery.
Crusader is offline   Reply With Quote
Old 09-27-2010, 07:15 PM   #3
DanT
Connoisseur
DanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enough
 
Posts: 56
Karma: 719
Join Date: Aug 2007
Device: Kobo Glo
I just noticed my micropay has been wipe out also. My last purchace was two month old but the last time I earn micropay was indeed 6 month ago. So maybe that where the 6 month come from.

Last edited by DanT; 09-27-2010 at 07:29 PM.
DanT is offline   Reply With Quote
Old 09-27-2010, 08:34 PM   #4
ficbot
Wizard
ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.ficbot ought to be getting tired of karma fortunes by now.
 
Posts: 2,390
Karma: 4115574
Join Date: Sep 2008
Device: Kindle Paperwhite/iOS Kindle App
Wow, that's actually illegal where I live We have gift card protection laws and you are not allowed to do that.

Last edited by ficbot; 09-27-2010 at 09:20 PM.
ficbot is offline   Reply With Quote
Old 09-27-2010, 09:19 PM   #5
SensualPoet
Wizard
SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.SensualPoet ought to be getting tired of karma fortunes by now.
 
SensualPoet's Avatar
 
Posts: 2,295
Karma: 2607151
Join Date: Nov 2009
Location: Toronto
Device: Kobo Glo, Kobo Aura HD, Kindle Wifi, Nexus 7 (2013), Samsung Tab 10.1
I'm not sure that would be illegal in Canada. A gift card is a pre-paid value-for-cash repository; Fictionwise Micropay credits are a discount "frequent flyer" type scheme. A sort of corporate "you snooze, you lose". My air miles expire with inactivity; no real difference.

The bigger story is Fictionwise continues to shut down. All eyes will be on the soap opera at Barnes and Noble AGM tomorrow.
SensualPoet is offline   Reply With Quote
Old 09-27-2010, 10:33 PM   #6
CleverClothe
Guru
CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.CleverClothe ought to be getting tired of karma fortunes by now.
 
Posts: 618
Karma: 493394
Join Date: Jun 2008
Location: Seattle, WA
Device: iRex iLiad, Onyx Boox 60
Quote:
Originally Posted by DanT View Post
I just noticed my micropay has been wipe out also. My last purchace was two month old but the last time I earn micropay was indeed 6 month ago. So maybe that where the 6 month come from.
If you bought something 2 months ago you spent all your Micropay.

In June Fictionwise made a change so that any Micropay dollars you had would be automatically applied as a discount to your purchases until you had used up all of your Micropay. They did this because they are retiring the Micropay system.
CleverClothe is offline   Reply With Quote
Old 09-27-2010, 11:49 PM   #7
DanT
Connoisseur
DanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enoughDanT will become famous soon enough
 
Posts: 56
Karma: 719
Join Date: Aug 2007
Device: Kobo Glo
Quote:
Originally Posted by CleverClothe View Post
If you bought something 2 months ago you spent all your Micropay.

In June Fictionwise made a change so that any Micropay dollars you had would be automatically applied as a discount to your purchases until you had used up all of your Micropay. They did this because they are retiring the Micropay system.
Hmm no.

Here my receipt.
You ordered:

4.68 - 1 **** [MultiFormat] ******
4.68 - Total

You paid using: Store Credit

Order ID: ***************

After this transaction, you have $19.91 remaining in your Store Credit account.

That the last thing I bought I still had $19.91 in micropay that vanished. (I remove the title and ID for privacy) Today I have $0 in micropay. I clearly remember that after the transaction I check and had $19.91 in micropay.

Last edited by DanT; 09-27-2010 at 11:52 PM.
DanT is offline   Reply With Quote
Old 09-28-2010, 06:04 AM   #8
clockworkzombie
Connoisseur
clockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to beholdclockworkzombie is a marvel to behold
 
Posts: 99
Karma: 11962
Join Date: Feb 2010
Location: Central Queensland
Device: iPad
Quote:
Originally Posted by CleverClothe View Post
If you bought something 2 months ago you spent all your Micropay.

In June Fictionwise made a change so that any Micropay dollars you had would be automatically applied as a discount to your purchases until you had used up all of your Micropay. They did this because they are retiring the Micropay system.
Sure enough that happened to me, I always considered it a bonus not a right anyway.
clockworkzombie is offline   Reply With Quote
Old 09-28-2010, 08:16 AM   #9
pdurrant
Santa Mouse
pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.
 
pdurrant's Avatar
 
Posts: 33,395
Karma: 91126520
Join Date: Jul 2007
Location: Norfolk, England
Device: NOOK ST GlowLight
Sounds like Fictionwise really want to get rid of the micropay system, and are resorting to rather underhand methods. I'm glad to hear that they restored your balance when you protested.

And even gladder than I've just spent my last bit of micropay.

My guess is that the Buywise club will be next on the hit list after Micropay has gone. They've already hidden your expiration date (you need to look at the HTML source to find it). My Buywise club expiration date is 3 October 2017 — seven year away.

Perhaps I should ask for a refund on the remaining seven years and see what they say...
pdurrant is offline   Reply With Quote
Old 09-28-2010, 12:56 PM   #10
AnemicOak
Bookaholic
AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.
 
AnemicOak's Avatar
 
Posts: 10,428
Karma: 28936355
Join Date: Oct 2007
Location: Minnesota
Device: HDX 8.9, AuraHD, Nook HD+, Kindle 2,3,T , Opus, Nexus7, iPhone5, etc
Quote:
Originally Posted by SensualPoet View Post
I'm not sure that would be illegal in Canada. A gift card is a pre-paid value-for-cash repository; Fictionwise Micropay credits are a discount "frequent flyer" type scheme. A sort of corporate "you snooze, you lose". My air miles expire with inactivity; no real difference.
When you get a gift certificate from FW it's added to your account as micropay as well (or was at least), it's not always just from discounts, etc.
AnemicOak is offline   Reply With Quote
Old 09-28-2010, 02:55 PM   #11
Crusader
Space Cadet
Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.Crusader ought to be getting tired of karma fortunes by now.
 
Crusader's Avatar
 
Posts: 1,158
Karma: 3906300
Join Date: Jun 2009
Location: South Africa
Device: Sony PRS-T1, Cybook Opus, Kobo Glo
Just an update. I emailed them complaining about it and I got my $17 reinstated. Going to use it up ASAP and forget about Fictionwise.
Crusader is offline   Reply With Quote
Old 09-28-2010, 03:18 PM   #12
Elfwreck
Grand Sorcerer
Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.Elfwreck ought to be getting tired of karma fortunes by now.
 
Elfwreck's Avatar
 
Posts: 5,140
Karma: 24387938
Join Date: Nov 2008
Location: SF Bay Area, California, USA
Device: Clié; PRS-505; EZR Pocket Pro, PRS-600, Kobo Mini
Quote:
Originally Posted by pdurrant View Post
My Buywise club expiration date is 3 October 2017 — seven year away.

Perhaps I should ask for a refund on the remaining seven years and see what they say...
They've been refunding Buywise memberships for people who requested them. I think they're hoping to remove them at some point, hand out refunds to anyone who asks and ignore the rest.

What should happen is B&N getting hit with a class-action suit for fraud, rather than individual people taking their few dollars' refund, for promising a long-term commitment and then bailing out on it. (For deleting Micropay, their subscription shenanigans, and the Buywise tweaks.)
Elfwreck is offline   Reply With Quote
Old 09-28-2010, 03:33 PM   #13
pdurrant
Santa Mouse
pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.
 
pdurrant's Avatar
 
Posts: 33,395
Karma: 91126520
Join Date: Jul 2007
Location: Norfolk, England
Device: NOOK ST GlowLight
Quote:
Originally Posted by Elfwreck View Post
What should happen is B&N getting hit with a class-action suit for fraud, rather than individual people taking their few dollars' refund, for promising a long-term commitment and then bailing out on it. (For deleting Micropay, their subscription shenanigans, and the Buywise tweaks.)
Class acton suits often seem to only reqard the lawyers. I think I'd be happy with a refund of Buywise subscriptions. (Especially as some of them I got on a '100% micropay rebate' offer.)

I'll think it over for a day or two. Has anyone successfully got a refund for Buywise Club membership?
pdurrant is offline   Reply With Quote
Old 09-29-2010, 10:21 AM   #14
foghat
Evangelist
foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.
 
Posts: 441
Karma: 1006520
Join Date: Mar 2010
Location: Alberta, Canada
Device: Ipad2 w/Kindle app
Quote:
Originally Posted by ficbot View Post
Wow, that's actually illegal where I live We have gift card protection laws and you are not allowed to do that.
Unless you actually purchased micropay dollars (and if you did, I don't think they are subject to this 6 month thing), not sure you can consider them the same as a gift card.

You/someone actually pays for a gift card - usually dollar for dollar. micropay dollars are essentially a bonus based on % of the price of a purchased ebook.
foghat is offline   Reply With Quote
Old 09-29-2010, 10:23 AM   #15
foghat
Evangelist
foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.foghat ought to be getting tired of karma fortunes by now.
 
Posts: 441
Karma: 1006520
Join Date: Mar 2010
Location: Alberta, Canada
Device: Ipad2 w/Kindle app
I have about $22 dollars left. Last night after reading this post I figured I'd better try spend them - you think I could find anything I wanted that was available to me (in canada)? Not a chance.

And the most frustrating part is they don't even tell you (that I noticed anyway) the book is not available in your region until you try check out.
foghat is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
No Micropay anymore at Fictionwise geertm News 81 07-30-2010 05:46 AM
question about fictionwise and micropay russellmz00 General Discussions 3 06-02-2010 03:28 PM
Fictionwise: Anniversary Sale -- 40% Storewide Rebates advocate2 Deals, Freebies, and Resources (No Self-Promotion) 19 05-20-2010 09:22 AM
Fictionwise 100% rebates for 5-year Buywise subscribers Ina Deals, Freebies, and Resources (No Self-Promotion) 13 06-12-2009 01:27 AM
Fictionwise and Micropay JSWolf Deals, Freebies, and Resources (No Self-Promotion) 38 11-09-2008 01:04 AM


All times are GMT -4. The time now is 05:01 PM.


MobileRead.com is a privately owned, operated and funded community.