07-28-2010, 12:17 AM | #16 |
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gribbs, sorry to hear about your reader, ouch! I just got mine today and I'm loving it so far. Reading your post makes me glad I shelled out the $24.99 for Accidental Damage Protection through overstock.com...hopefully that will cover something like this (though they have a little clause that says it doesn't cover computer screens or something like that, so it may end up a fight down the road as well)
Twinsz, where on earth did you find a refurb for $104 last month, I would have killed to get that price! I paid $145 for a refurb on overstock. + the 2 year ADP and minus a $5 coupon I had, brought my shipped total to around $169, or the current MSRP. I thought I did pretty well until you mentioned $104 refurbed! I searched ebay, froogle, amazon warehouse deals, etc, looking for the best price! I feel better having got the two year protection plan, even though I normally feel like those are a ripoff. I can see mine getting a lot of usage, so the chances of something bad happening are higher, I think. Two years should be plenty of time, considering how fast the technology is evolving. I'd like to see a pearl screen with capacitive touch in the Sony lineup, I'd dump this like yesterday's garbage and hop onto the new one tomorrow if they came out with one. Last edited by matt314159; 07-28-2010 at 12:21 AM. Reason: typos |
07-29-2010, 12:25 PM | #17 |
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There is a new Kindle K3 around the corner for 139$ with Wi-Fi, so forget Sony as I will.
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07-29-2010, 01:19 PM | #18 |
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^looking at the specs, I think you're right. I just processed the return shipping labels @ overstock.com for my PRS-600. I'll use my 300 in the meantime till the k3 ships.
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07-30-2010, 10:36 AM | #19 |
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I told them that there had been no damage: It had not fall, nothing had fallen on it, it had always been in its case,...
I told them it was imposible that it had been injured. They looked at it, and decided that I was right I had to wait a lot, because the screen had to came form the UK, and there was that ugly ash cloud all over Europe,... but now it's repaired, and it works! |
07-30-2010, 11:37 PM | #20 |
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You never sat on it, or dropped it, or placed a book on top of it, or put it in a backpack, or such...even when drunk? No one else ever touched it? You're sure? You don't have a roommate who may have dropped something on it? It may have been damaged in transit before you got it, and only been weakened, but then broke in normal use after being so weakened. Proving that would be difficult.
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08-01-2010, 09:57 PM | #21 |
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help
Help! I also experience the same problem. I had my reader for about 2 months and I always handle it with care. Never drop it, but suddenly as I open my reader there is a vertical line appear. I had reset it and the line doesn't disappear.
I was so devastated. I live in here in Philippines and I need to ship it back to US for repair. Just want to know how long is the repair for this? Can anyone help me where do I email and contact the sony support? |
08-06-2010, 05:04 PM | #22 | |
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08-06-2010, 05:13 PM | #23 |
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I had to smile when I read your post rblover, I am a 48 year old woman and it has been a while since I went backpacking, although I will admit to be being drunk once in a while. My roommate (my husband) definitely didn't drop anything on it.
It could have been damaged in transit but the box and packaging wasn't damaged at all. I believe that this is a problem that Sony are aware of and hopefully I can get some proof of the extent of the problem and take this to Sony. Thanks |
08-06-2010, 05:20 PM | #24 | |
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08-06-2010, 05:22 PM | #25 | |
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08-13-2010, 02:14 AM | #26 |
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Well; another reason to skip Sony, then. Their quality has been slipping the last few years. There were quite a few problems with the disc drives, clocks, etc, in the Playstation 3 units my friends bought. I considered a Sony 900, for awhile, but have re-thought that. I've pretty much dedcided on a Kindle 3. I like the free 3G, and the ability to buy/download even while abroad-in Japan, Australia, etc.
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08-13-2010, 04:43 AM | #27 |
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reply
Hi I will be sending back the reader to B&H eventhough it will cost me.
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08-13-2010, 11:02 AM | #28 |
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Maybe this will help you to convince them that you didn't damage your unit:
http://www.kb.sony.com/selfservice/m...rue&mdl=PRS600 As you can read in their own page, they admit that there can be "Black lines or bands across the screen". Good luck |
08-13-2010, 11:21 AM | #29 | |
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08-13-2010, 12:30 PM | #30 |
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You are right guys, I think Sony is aware of the problem.
They RETURNED me my money IN FULL. Good luck with your gadgets! |
Tags |
distorted screen, horizontal lines, prs 600 |
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