prs 300 - sometimes needs hard reset to startup

pdp21stcentury · 01-20-2010, 06:11 AM

On my new PRS 300 occasionally I don't go through the device shutdown routine - I just let it go to sleep as it were. When I later try to start it (by pressing power button) nothing happens (as if battery is flat - which it isnt) and I have to resort to pressing the reset button on the bottom of the unit. Has anyone else had issues with the prs300 sometimes not respondeing to the power button ? and not coming out of sleep mode - thanks in advance

Bremen Cole · 01-20-2010, 06:31 AM

Not had this problem, but have a few questions.

You speak of "shutdown routine", all I ever do is push the power slider and put mine in sleep mode. I have never actually turned mine all the way off. No need to IMHO since the battery life is insane!

I rarely let mine shut off automatically, but when I have it was without issues. If I were you I would simple do the on/off switch when I'm through reading.

Perhaps someone else has had your problem, and may have another solution...

pdp21stcentury · 01-20-2010, 06:46 AM

Ill try not actually shutting it down - but do as you do and see if it settles down. The very fact there is a reset button enginnered into the device means Sony have expected odd occasions when users will need to reboot via hard reset. But I wonder if I have any slightly corrupted content that could cause it (my prs 300 is loaded with pdfs, txt files and epub files - and I add and delete these almost on a daily basis - maybe it only takes one slightly malformed file to cause this problem ?

HarryT · 01-20-2010, 06:57 AM

Just a note about terminology. Pressing the reset button is not a "hard reset" - it's a normal reset. A "hard reset" is when you press the reset button while simultaneously holding in a couple of buttons (details escape me at present). This resets the device to factory defaults and wipes all data.

Bremen Cole · 01-20-2010, 07:04 AM

Just about all portable electronic devices have reset button's or options, including mobile phones, mp3 players...etc. It is a "first" thing to try if you have a problem. So, yes Sony put the reset button to use, and hopefully solve minor problems.

Anything is possible, but I would doubt corrupted content would cause the problem you have. When the unit goes to sleep it simple keeps the "state" that is is in, and turns off the screen. Corrupted content in general will not work at all..... but of course as I said .... anything is possible.

Just to be sure, look at the various charging threads on this forum. Make sure you are charging the unit correctly. It would seem that correct charging is the number one problem maker when it comes to the hardware......

01-20-2010, 06:11 AM	#1
pdp21stcentury Member Posts: 16 Karma: 10 Join Date: Jan 2010 Device: SONY PRS-300	prs 300 - sometimes needs hard reset to startup On my new PRS 300 occasionally I don't go through the device shutdown routine - I just let it go to sleep as it were. When I later try to start it (by pressing power button) nothing happens (as if battery is flat - which it isnt) and I have to resort to pressing the reset button on the bottom of the unit. Has anyone else had issues with the prs300 sometimes not respondeing to the power button ? and not coming out of sleep mode - thanks in advance

01-20-2010, 06:46 AM	#3
pdp21stcentury Member Posts: 16 Karma: 10 Join Date: Jan 2010 Device: SONY PRS-300	thanks for that Ill try not actually shutting it down - but do as you do and see if it settles down. The very fact there is a reset button enginnered into the device means Sony have expected odd occasions when users will need to reboot via hard reset. But I wonder if I have any slightly corrupted content that could cause it (my prs 300 is loaded with pdfs, txt files and epub files - and I add and delete these almost on a daily basis - maybe it only takes one slightly malformed file to cause this problem ?

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01-20-2010, 06:31 AM	#2
Bremen Cole Wizard Posts: 1,115 Karma: 2718 Join Date: Dec 2009 Location: Texas Device: iPad	Not had this problem, but have a few questions. You speak of "shutdown routine", all I ever do is push the power slider and put mine in sleep mode. I have never actually turned mine all the way off. No need to IMHO since the battery life is insane! I rarely let mine shut off automatically, but when I have it was without issues. If I were you I would simple do the on/off switch when I'm through reading. Perhaps someone else has had your problem, and may have another solution...

01-20-2010, 06:57 AM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Just a note about terminology. Pressing the reset button is not a "hard reset" - it's a normal reset. A "hard reset" is when you press the reset button while simultaneously holding in a couple of buttons (details escape me at present). This resets the device to factory defaults and wipes all data.

01-20-2010, 07:04 AM	#5
Bremen Cole Wizard Posts: 1,115 Karma: 2718 Join Date: Dec 2009 Location: Texas Device: iPad	Just about all portable electronic devices have reset button's or options, including mobile phones, mp3 players...etc. It is a "first" thing to try if you have a problem. So, yes Sony put the reset button to use, and hopefully solve minor problems. Anything is possible, but I would doubt corrupted content would cause the problem you have. When the unit goes to sleep it simple keeps the "state" that is is in, and turns off the screen. Corrupted content in general will not work at all..... but of course as I said .... anything is possible. Just to be sure, look at the various charging threads on this forum. Make sure you are charging the unit correctly. It would seem that correct charging is the number one problem maker when it comes to the hardware......

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