Nook Glow Light keeps freezing

[mgmueller]

Originally Posted by Aqua-Andy

My wife only reads books downloaded from B&N, I only read books from the library or other free books that are side loaded through Calibre (ya I'm cheep). We both have the same problem with freezing. I never had an issue with my old ST freezing nor has my wife with her first edition Nook. The common denominator here is the GL.

Did you buy those 2 GlowLights at the same time from the same source?
If so, they simply could be from the same "Monday" batch.
From what I read in this and similar threads, most users don't have problems with their GlowLight crashing.
Mine didn't crash once in the 2 months that I have it. I use it each night for about 2 hours. I only read B&N books, directly downloaded on the reader via WiFi.

If 2 readers crash with different material from different sources, this clearly indicates hardware defects.
Personally, I'm a bit disappointed about the build quality of my GlowLight. There are some gaps between the flexible framing and the housing. I've had the same on my Nook HD, whereas Nook classic had been a work of art.
If I take the (low) build quality as an indicator, I wouldn't be surprised about faulty components either...
Unfortunately you see it again and again: When companies run into problems (and B&N obviously did massively), they try to cut corners. Saving costs by reducing quality and such. They don't realize the vicious circle they start. Do they really think, such behavior will bring back customers?...

[geertm]

Update 1.3 is available for the Nook Glowlight.
This update (according to several messages in the Nook forum) seems to have fixed the freezing problem.

[Aqua-Andy]

Just an update. The 3.1 update has fixed our freezing problems, no more issues.

[JerseyBiker]

Originally Posted by Aqua-Andy

Just an update. The 3.1 update has fixed our freezing problems, no more issues.

The update is actually 1.3.1. My Nook was updated and I wasn't aware until I just checked it. I did notice that it did not freeze in awhile. I assume the new update is the reason. In the following link and check under "What's new in version 1.3.1" and they mention Bug fixes for stability and performance.

http://www.barnesandnoble.com/u/soft...ght/379004086/

[eGeezer]

Pretty funny.

I've been having this freeze problem since I purchased my Glowlight on March 29th, after my ST w/GL went bonkers.

When the local BN curtly said they couldn't do anything for me, and I'd have to contact BN tech (and couldn't seem to get me out of the store fast enough), we went across the street to Target and my wife bought me the new Glowlight for my birthday because I was drooling over it.

I have searched occasionally for an answer, but for the most part had found that pressing the power button for 10 sec, and then pressing it again for 5 sec restarted it. As has been mentioned, that reset it back to whenever it had powered off properly, but not critical, just irritating.

So I searched again and finally found this MobileRead thread buried about 15 items down under all the 2010 thru 2013 "nook freeze" items.

I seldom turn on my wifi, and when I do, I never close the nook down before turning wifi off, so I had never gotten the update which had been issued 2 days before we bought it, LOL. Turned out I had to turn on wifi, and then close the nook to the screensaver, and BOOM, download and update.

Thanks for having this thread here. MobileRead folks come thru again.

Bonus is that the "reopen book" icon in the upper left looks more like an open book, and side-loaded books actually have a title on them, now.

By the way, BN covered the ST w/GL under warranty, so I have a refurbished nook STR w/GL waiting for my son to decide he wants it instead of the STR w/o GL I had passed on to him.