Can't sync over wifi, "Something went wrong..."

stewacide · 10-11-2017, 04:40 PM

I have a Kobo Glo HD and an H2O rev-2. Both will connect to my wifi network, but both give the same error when trying to update/sync. I assume this is some problem connecting to Kobo's servers, but I can't figure out why. No other devices have ever had trouble with this wifi access point (Linksys running DD-WRT).

Ideas?

stewacide · 10-11-2017, 04:41 PM

Also the Kobo desktop application can connect no problem.

It'll sync to Pocket, and connect to the Kobo store, but firmware checks/downloads fail. This is especially annoying on the Glo since the USB data connection, and I'm trying to see if it's usable using only Wifi.

davidfor · 10-11-2017, 09:05 PM

Have you restarted the devices? Most times in the past that I have seen that, a restart solves it. The other times it was an issue in my ADSL connection or router and needed to restart that. But, I haven't seen that for a long time as I no longer use ADSL and have replaced the router.

10-11-2017, 04:40 PM	#1
stewacide Groupie Posts: 196 Karma: 1086780 Join Date: Jul 2012 Device: Kobo H2O Ed. 2, Glo HD, Glo, Touch	Can't sync over wifi, "Something went wrong..." I have a Kobo Glo HD and an H2O rev-2. Both will connect to my wifi network, but both give the same error when trying to update/sync. I assume this is some problem connecting to Kobo's servers, but I can't figure out why. No other devices have ever had trouble with this wifi access point (Linksys running DD-WRT). Ideas?

10-11-2017, 04:41 PM	#2
stewacide Groupie Posts: 196 Karma: 1086780 Join Date: Jul 2012 Device: Kobo H2O Ed. 2, Glo HD, Glo, Touch	Also the Kobo desktop application can connect no problem. It'll sync to Pocket, and connect to the Kobo store, but firmware checks/downloads fail. This is especially annoying on the Glo since the USB data connection, and I'm trying to see if it's usable using only Wifi. Last edited by stewacide; 10-11-2017 at 04:51 PM.

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10-11-2017, 09:05 PM	#3
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Have you restarted the devices? Most times in the past that I have seen that, a restart solves it. The other times it was an issue in my ADSL connection or router and needed to restart that. But, I haven't seen that for a long time as I no longer use ADSL and have replaced the router.

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