Troubleshooting error: There was a problem with the document(s) you sent to Kindle

nelluk · 01-05-2017, 10:40 AM

I use Calibre to send .mobi files to my @kindle.com email address all the time, and it works great. I have one particular file that won't go through, though. It's an epub, that calibre converts to a .mobi and sends, just like always. After three tries it keeps getting rejected. I've also tried reconverting the epub with a polish before doing the mobi conversion.

Any tips to make this get through?

AnemicOak · 01-05-2017, 10:41 AM

Have you tried sending it from outside of Calibre, just to see if it make a difference?

nelluk · 01-05-2017, 10:53 AM

Quote:

Originally Posted by AnemicOak

Have you tried sending it from outside of Calibre, just to see if it make a difference?

Same issue there.

01-05-2017, 10:40 AM	#1
nelluk Junior Member Posts: 6 Karma: 10 Join Date: Dec 2011 Device: Kindle Paperwhite	Troubleshooting error: There was a problem with the document(s) you sent to Kindle I use Calibre to send .mobi files to my @kindle.com email address all the time, and it works great. I have one particular file that won't go through, though. It's an epub, that calibre converts to a .mobi and sends, just like always. After three tries it keeps getting rejected. I've also tried reconverting the epub with a polish before doing the mobi conversion. Any tips to make this get through?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Problem with The Kindle Personal Document Service	rusky	Calibre	13	09-22-2015 02:01 PM
"A problem with your document(s) sent to ...@free.kindle.com"	mag8	Calibre	8	09-30-2011 09:21 AM
Troubleshooting--> Firmware? User error? gah.	the grue	Astak EZReader	13	08-31-2010 06:35 PM
How to convert a Word document into a Kindle document?	PS Kindle	Kindle Developer's Corner	2	12-08-2009 08:40 PM

01-05-2017, 10:41 AM	#2
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Have you tried sending it from outside of Calibre, just to see if it make a difference?

Advert