01-29-2013, 10:17 PM | #1 |
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Downloading Items Stuck
I accumulated about 26 personal files that I had sent through my Kindle email address, so I connected to wi-fi tonight to collect them onto my Kindle 4. 25 of the files downloaded fine, but the last one (which was quite large) got stuck at 88% and remains in my Downloading list. Problem is, I didn't realize it was stuck, so I deleted it already from my files on Amazon's Manage Your Kindle page.
I've restarted the Kindle and resynced and even sent a new personal document through hoping it would kick the deleted file off the list, but nothing has helped. Is this something that will eventually resolve itself or is there anything I can do to make the file disappear from the Downloading list? |
01-29-2013, 10:41 PM | #2 | |
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01-29-2013, 11:18 PM | #3 |
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No luck. I couldn't find it in the files when I looked through them and did a search for the name. Sent the same document to myself again and the second time it downloaded fine, but the first download is still showing up at 88% even after rebooting.
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01-29-2013, 11:43 PM | #4 | |
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One of the virtues of KT and KPW is that you can cancel downloads on the device. |
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01-30-2013, 12:08 AM | #5 | |
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I guess I can just let it remain the way it is now and hope it corrects itself. I was just hoping I could force it to clear out with a little push |
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01-30-2013, 12:17 AM | #6 | |
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You shouldn't lose anything from doing this. Collections are backed up on Amazon's servers. |
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01-30-2013, 12:24 AM | #7 |
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01-30-2013, 12:27 AM | #8 |
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Nope that's factory reset that removes content. Deregistering only removes your account. I do this all the time on my K4S between hubby's and my account.
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01-30-2013, 12:38 AM | #9 |
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Oh, okay! I didn't realize that.
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01-30-2013, 06:33 PM | #10 |
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Just wanted to follow up to say that de-registering and re-registering solved the problem! All my collections came back, along with the 400 files I had on it. It also seems to have sped up my Kindle navigation between files (used to have about a 5 second delay when I went into a file and then came back out). Thank you both for your help!
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01-30-2013, 06:39 PM | #11 | |
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