Lines on the screen

nimblem · 04-30-2010, 08:41 PM

So my new reader has lines running top to bottom on the screen... anyone have a fix for it? This is on all formats not just one and appears on text as well as the cover pictures. It was just much easier to see in a photo if the image took the whole screen.

Dave_S · 05-01-2010, 02:55 AM

Quote:

Originally Posted by nimblem

So my new reader has lines running top to bottom on the screen... anyone have a fix for it?

The images that you showed look like you have a defect in the screen itself, so the only fix would be a new screen in that case.

EDIT:
Since the line is perfectly straight it is definitely not a crack screen, but more likely that an addressing connection to that pixel column has come loose.

nimblem · 05-01-2010, 10:01 AM

So I would have to send it back to astak again huhh?

gastan · 05-01-2010, 10:53 AM

It looks like the line is in the same location in each photo. Probably a whole column of dead pixels. I had this happen to a 17" Samsung LCD TV and to a NEC LCD monitor. Neither could be fixed. Samsung replaced the screen under warranty but the monitor was simply replaced (2-3 months out of warranty).

No cure but a screen replacement, I think.

attapol · 05-18-2010, 05:06 AM

Ahh, I have the same problem.My PP has the horizontal white line.I am in Thailand and I bought it for 5 months ago.

Anyone know can I send it to claim?

nimblem · 05-18-2010, 10:57 AM

Should be under warrenty if it has not been subjected to major damage. My paint was also pealing so I returned it under warrenty for the paint pealing...

04-30-2010, 08:41 PM	#1
nimblem Addict Posts: 304 Karma: 7102 Join Date: Dec 2009 Device: Pocket Pro, Kindle Dx	Lines on the screen So my new reader has lines running top to bottom on the screen... anyone have a fix for it? This is on all formats not just one and appears on text as well as the cover pictures. It was just much easier to see in a photo if the image took the whole screen. Attached Thumbnails

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05-01-2010, 10:01 AM	#3
nimblem Addict Posts: 304 Karma: 7102 Join Date: Dec 2009 Device: Pocket Pro, Kindle Dx	So I would have to send it back to astak again huhh?

05-01-2010, 10:53 AM	#4
gastan Addict Posts: 221 Karma: 801624 Join Date: Aug 2009 Location: US Pacific Northwest Device: LePan II, Kobo Aura	It looks like the line is in the same location in each photo. Probably a whole column of dead pixels. I had this happen to a 17" Samsung LCD TV and to a NEC LCD monitor. Neither could be fixed. Samsung replaced the screen under warranty but the monitor was simply replaced (2-3 months out of warranty). No cure but a screen replacement, I think.

05-18-2010, 05:06 AM	#5
attapol Member Posts: 11 Karma: 10 Join Date: Nov 2009 Device: none	Ahh, I have the same problem.My PP has the horizontal white line.I am in Thailand and I bought it for 5 months ago. Anyone know can I send it to claim?

05-18-2010, 10:57 AM	#6
nimblem Addict Posts: 304 Karma: 7102 Join Date: Dec 2009 Device: Pocket Pro, Kindle Dx	Should be under warrenty if it has not been subjected to major damage. My paint was also pealing so I returned it under warrenty for the paint pealing...

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