Unable to Download Metadata

Neptunus · 03-13-2014, 04:12 AM

Two week ago, I installed Callibre 64 on a fresh new PC with Windows 8.1 Pro (64b) But now, I can't download the metadata anymore. It will time-out and give me an error on every book I look for. It worked OK on my old PC with windows 7 (32b). After that, my netwerk LAN internet connection is very slow or complete gone. I have to restart the PC to bring back my LAN internet connection.
After a new PC startup my connection is back. In safemode, Calibre and downloading metadata works well. This only happens with Calibre. I tried the 32b version: same problem. I have the latest realtek LAN drivers for , the latest motherboard firmware (Gigabyte GA-B85M-HD-3) for my on-board PCIe family Controller. After losing connection, I flushed DNS, reset winsock, disabled IP6 in LAN driver, but nothing helps. I may be a windows 8.1 problem, but for me, it only happens with running Calibre, loading internet meta data. Am I the only one with this problem ?

Any advice on how to solve this would be welcome !

DoctorOhh · 03-13-2014, 04:27 AM

Quote:

Originally Posted by Neptunus

After a new PC startup my connection is back. In safemode, Calibre and downloading metadata works well.

This would indicate a third party program that does not boot up in safe mode is blocking calibre from accessing the internet. Typically this would mean your anti-virus or firewall is the culprit. Make sure calibre is allowed to pass through these programs.

DoctorOhh · 03-13-2014, 04:32 AM

Moderator Notice
Moved posts to their own thread.

Neptunus · 03-13-2014, 06:00 AM

Thanks ! Problem solved. I uninstalled all my drivers, and installed all latest drivers (again) from the Gigabyte motherboard support site. Now it works at last.

DoctorOhh · 03-13-2014, 06:03 AM

Glad to hear you are up and running again.

03-13-2014, 04:12 AM	#1
Neptunus Junior Member Posts: 5 Karma: 10 Join Date: Jun 2012 Location: Netherlands Device: Sony 300	Unable to Download Metadata Two week ago, I installed Callibre 64 on a fresh new PC with Windows 8.1 Pro (64b) But now, I can't download the metadata anymore. It will time-out and give me an error on every book I look for. It worked OK on my old PC with windows 7 (32b). After that, my netwerk LAN internet connection is very slow or complete gone. I have to restart the PC to bring back my LAN internet connection. After a new PC startup my connection is back. In safemode, Calibre and downloading metadata works well. This only happens with Calibre. I tried the 32b version: same problem. I have the latest realtek LAN drivers for , the latest motherboard firmware (Gigabyte GA-B85M-HD-3) for my on-board PCIe family Controller. After losing connection, I flushed DNS, reset winsock, disabled IP6 in LAN driver, but nothing helps. I may be a windows 8.1 problem, but for me, it only happens with running Calibre, loading internet meta data. Am I the only one with this problem ? Any advice on how to solve this would be welcome !

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03-13-2014, 04:32 AM	#3
DoctorOhh US Navy, Retired Posts: 9,864 Karma: 13806776 Join Date: Feb 2009 Location: North Carolina Device: Icarus Illumina XL HD, Nexus 7	Moderator Notice Moved posts to their own thread.

03-13-2014, 06:00 AM	#4
Neptunus Junior Member Posts: 5 Karma: 10 Join Date: Jun 2012 Location: Netherlands Device: Sony 300	Thanks ! Problem solved. I uninstalled all my drivers, and installed all latest drivers (again) from the Gigabyte motherboard support site. Now it works at last.

03-13-2014, 06:03 AM	#5
DoctorOhh US Navy, Retired Posts: 9,864 Karma: 13806776 Join Date: Feb 2009 Location: North Carolina Device: Icarus Illumina XL HD, Nexus 7	Glad to hear you are up and running again.

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