Reader is Frozen in On postion.

shirleyellenp · 12-01-2010, 12:04 PM

This is the first time this has happened. The Reader is on and frozen. Will a reset help this. Can anyone tell me how to do this?

John F · 12-01-2010, 12:34 PM

Which reader do you have?

On the 505, there's a hole on the back (labeled RESET). On the 650, the hole is on the bottom.

From the 650 manual:

Quote:

Reset the Reader by pressing the RESET hole
with a small pin or clip  slide the power
switch to restart the Reader.
The content and settings stored on the Reader are
not affected by resetting.
Notes
 The bookmarks, highlights, handwritten memos, or the
setting information may be deleted by resetting.
 The screen will not change after pressing the RESET
hole. Slide the power switch to restart the Reader.
 Do not push the RESET hole with a breakable point,
such as the graphite of a mechanical pencil. It causes
the RESET hole to be blocked.

The 505 manual says something similar: press the reset (insert the paper clip), the slide the power switch to turn it on.

Good luck.

shirleyellenp · 12-01-2010, 12:54 PM

Thanks so much for the reply John. We've got it fixed, silly thing.
It's a 600 and the reset worked to defrost it.

Penforhire · 12-01-2010, 01:18 PM

Glad to hear. The other possibility was simply a dead battery. The way E-ink works you get no indication because the screen is frozen.

12-01-2010, 12:04 PM	#1
shirleyellenp Member Posts: 20 Karma: 10 Join Date: Jan 2010 Device: Sony 600	Reader is Frozen in On postion. This is the first time this has happened. The Reader is on and frozen. Will a reset help this. Can anyone tell me how to do this?

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12-01-2010, 12:54 PM	#3
shirleyellenp Member Posts: 20 Karma: 10 Join Date: Jan 2010 Device: Sony 600	Thanks so much for the reply John. We've got it fixed, silly thing. It's a 600 and the reset worked to defrost it.

12-01-2010, 01:18 PM	#4
Penforhire Wizard Posts: 2,230 Karma: 7145404 Join Date: Nov 2007 Location: Southern California Device: Kindle Voyage & iPhone 7+	Glad to hear. The other possibility was simply a dead battery. The way E-ink works you get no indication because the screen is frozen.

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