01-25-2013, 06:13 AM | #1 | |
thinking thing
Posts: 56
Karma: 29556
Join Date: Jul 2010
Device: xx
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Item Under Review (a message from Amazon)
After moving to paperwhite I noticed a dictionary was made unavailable from downloading. I had a backup of the file, but when trying to open the file I get a message saying that the book was purchased on another account, and therefore cannot be opened.
When looking at the book via my orders, there is a message saying: Quote:
Anyone else had bought items removed from their account? Last edited by Koko; 01-25-2013 at 07:00 AM. |
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01-25-2013, 08:37 AM | #2 |
Banned
Posts: 335
Karma: 1545924
Join Date: Apr 2012
Location: India
Device: Kindle KB, Kindle PW
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I had similar issue with one of the books I bought which had very lousy formatting
When I go on Manage my Kindle page it gives me option to download it and if I go for deliver to my PW I get the following message We're sorry, this title is not currently available for download. We are investigating the difficulty with this title and ask that you try again in 24 hours. If after that time you are still unable to access this title, please contact us for further assistance. We apologize for the inconvenience. Thank you for shopping at Amazon.com! But if I chose delivery to my Kindle 3 it does get the delivered and its same old lousy formatting. Also, the book is not available for purchase in kindle format any more, I guess too many people complained, so I don't know what was the issue with your dictionary. |
01-25-2013, 11:21 AM | #3 | |
thinking thing
Posts: 56
Karma: 29556
Join Date: Jul 2010
Device: xx
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Quote:
Here is a link to the dictionary: |
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01-25-2013, 11:56 AM | #4 |
thinking thing
Posts: 56
Karma: 29556
Join Date: Jul 2010
Device: xx
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I contacted the customer CS, and they gave the option to wait for the dictionary to become available again or get a refund. I choose a refund since I cannot be sure that the publisher will ever fix the issue, whatever the issue may be. I'll just repurchase the dictionary if it becomes available again.
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digital content, removed |
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