No device is connected

pope_a · 09-19-2009, 05:58 AM

I am new to Calibre and to ebook readers

I have mastered the basics of Calibre and succesfully created a library on my PC (windows XP), but Calibre refuses to recognise my reader (PRS 600 Touch).

It give the error "no device is connected"

The reader connects succesfully with the Sony Library and has downloaded a few books succesfully

I want to change to Calibre now before I get to locked into Sony.

Currently I have cleared all books off my reader with the Sony library.

I've looked through the forum and the calibre manual, without success.

Anyone got any good suggestions

kennyc · 09-19-2009, 07:24 AM

When you plug the reader in, does your computer recognize it? Does the Sony Bookshelf software recognize it?

It should happen automatically if the computer recognizes it.

pope_a · 09-19-2009, 07:41 AM

The reader shows up in explorer, also the memory card shows.

Sony bookshelf recognises the reader and can download to it.

Everything seems to work perfectly except for Calibre downloading to my reader, it just cnnot see it

I've tried rebooting, different USB ports, rerun the welcome wizard to reattach my reader, etc but no joy

I'm sure I've missed somthing but I don't know what.

kennyc · 09-19-2009, 08:03 AM

That seems totally weird. For me it recognized my Sony 505 and Astak Pocket Pro without any issues.

I'd suggest reinstalling Calibre and see what happens.

itimpi · 09-19-2009, 08:26 AM

I assume that you are using one of the recent 0.6.1x releases of calibre? That was when the support for the PRS-600 was added.

pope_a · 09-19-2009, 09:07 AM

Latest calibre, latest firmware on the Touch

Completely removed both Calibre and Sony bookshelf and reinstalled

Calibre still cannot see the reader

kennyc · 09-19-2009, 10:30 AM

Maybe Kovid will come along with some idea... there is a way to start it up and get a log of the activity, maybe that will help determine the issue.

kovidgoyal · 09-19-2009, 10:38 AM

I'm guessing you also openened a ticket, followup on that

pope_a · 09-20-2009, 08:52 AM

Well Kovid diagnosed this as a problem with my WMI, still can't see my reader and can't find any good help on the net to correct the problem.

AT least it wasn't Calibre (Pity it wasn't - It would have been sorted by now)

Thanks for your help Korvid

Any suggestions from anyone about WMI would be helpful

kennyc · 09-20-2009, 08:54 AM

What's WMI......I hate it when people just throw initials around and expect everyone to know....

itimpi · 09-20-2009, 09:04 AM

WMI is an internal Windows feature - just Google WMI to get more than you want to iknow about it.

kennyc · 09-20-2009, 09:08 AM

Yes I can do that, but my point still stands. I hate it when people just use initials expecting others to understand. All it does is create confusion.

Must be this: http://www.nols.edu/wmi/
right?
Or maybe this: http://finance.yahoo.com/q?s=WMI
That's the trash collection company I use.

kennyc · 09-20-2009, 09:12 AM

Hmm, Pope, maybe it's time for the famous wipe and reinstall windows. Clearly something is corrupted or weird in your system.

neilmarr · 09-20-2009, 09:26 AM

Every time I try to drop a book into my 505 from Calibre I'm told there is no device connected, when, of course, there is. I just sit a spell and it's sent anyway. The wee hourglass does its trick. Problem is, though, that the books are very seldom workable when they arrive. Not Kovid's fault -- I have a problem with all library systems. I have a beautiful wee reader ... with jigger all in it. I've spent most of my Sunday afternoon off downloading books, putting them in my reader and then deleting them again because they're incomplete. Fortunately, I'm a patient kind of chap, so I've not hit my machine with a bottle or strangled anyone yet. Hoots. Neil

pope_a · 09-20-2009, 12:01 PM

KennyC sorry about the WMI (Windows Management Information), I didn't know what it was when Kovid first told me the problem, but I supose we all live and learn

But good news - a bit of lateral thinking, I now keep my Calibra library on a flash drive and use my laptop for the downloads. My laptop is underpowered under memoried under underdisked and dieing of old age, but at least I get to use Calibre instead of the Sony Library- One day I'll get a new super dooper laptop when I can afford it out of my pension

Thanks to all the forum for your help especially Kovid

Don't forget to send a donation to Calibre - I will be

09-19-2009, 05:58 AM	#1
pope_a Junior Member Posts: 8 Karma: 10 Join Date: Sep 2009 Device: Sony PRS 600 Touch	No device is connected I am new to Calibre and to ebook readers I have mastered the basics of Calibre and succesfully created a library on my PC (windows XP), but Calibre refuses to recognise my reader (PRS 600 Touch). It give the error "no device is connected" The reader connects succesfully with the Sony Library and has downloaded a few books succesfully I want to change to Calibre now before I get to locked into Sony. Currently I have cleared all books off my reader with the Sony library. I've looked through the forum and the calibre manual, without success. Anyone got any good suggestions

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09-19-2009, 07:24 AM	#2
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	When you plug the reader in, does your computer recognize it? Does the Sony Bookshelf software recognize it? It should happen automatically if the computer recognizes it.

09-19-2009, 07:41 AM	#3
pope_a Junior Member Posts: 8 Karma: 10 Join Date: Sep 2009 Device: Sony PRS 600 Touch	The reader shows up in explorer, also the memory card shows. Sony bookshelf recognises the reader and can download to it. Everything seems to work perfectly except for Calibre downloading to my reader, it just cnnot see it I've tried rebooting, different USB ports, rerun the welcome wizard to reattach my reader, etc but no joy I'm sure I've missed somthing but I don't know what.

09-19-2009, 08:03 AM	#4
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	That seems totally weird. For me it recognized my Sony 505 and Astak Pocket Pro without any issues. I'd suggest reinstalling Calibre and see what happens.

09-19-2009, 08:26 AM	#5
itimpi Wizard Posts: 4,552 Karma: 950151 Join Date: Nov 2008 Device: Sony PRS-950, iphone/ipad (Marvin/iBooks/QuickReader)	I assume that you are using one of the recent 0.6.1x releases of calibre? That was when the support for the PRS-600 was added.

09-19-2009, 09:07 AM	#6
pope_a Junior Member Posts: 8 Karma: 10 Join Date: Sep 2009 Device: Sony PRS 600 Touch	Latest calibre, latest firmware on the Touch Completely removed both Calibre and Sony bookshelf and reinstalled Calibre still cannot see the reader

09-19-2009, 10:30 AM	#7
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	Maybe Kovid will come along with some idea... there is a way to start it up and get a log of the activity, maybe that will help determine the issue.

09-19-2009, 10:38 AM	#8
kovidgoyal creator of calibre Posts: 43,864 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	I'm guessing you also openened a ticket, followup on that

09-20-2009, 08:52 AM	#9
pope_a Junior Member Posts: 8 Karma: 10 Join Date: Sep 2009 Device: Sony PRS 600 Touch	Well Kovid diagnosed this as a problem with my WMI, still can't see my reader and can't find any good help on the net to correct the problem. AT least it wasn't Calibre (Pity it wasn't - It would have been sorted by now) Thanks for your help Korvid Any suggestions from anyone about WMI would be helpful

09-20-2009, 08:54 AM	#10
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	What's WMI......I hate it when people just throw initials around and expect everyone to know....

09-20-2009, 09:04 AM	#11
itimpi Wizard Posts: 4,552 Karma: 950151 Join Date: Nov 2008 Device: Sony PRS-950, iphone/ipad (Marvin/iBooks/QuickReader)	WMI is an internal Windows feature - just Google WMI to get more than you want to iknow about it.

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09-20-2009, 09:08 AM	#12
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	Yes I can do that, but my point still stands. I hate it when people just use initials expecting others to understand. All it does is create confusion. Must be this: http://www.nols.edu/wmi/ right? Or maybe this: http://finance.yahoo.com/q?s=WMI That's the trash collection company I use.

09-20-2009, 09:12 AM	#13
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	Hmm, Pope, maybe it's time for the famous wipe and reinstall windows. Clearly something is corrupted or weird in your system.

09-20-2009, 09:26 AM	#14
neilmarr neilmarr Posts: 7,216 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	Every time I try to drop a book into my 505 from Calibre I'm told there is no device connected, when, of course, there is. I just sit a spell and it's sent anyway. The wee hourglass does its trick. Problem is, though, that the books are very seldom workable when they arrive. Not Kovid's fault -- I have a problem with all library systems. I have a beautiful wee reader ... with jigger all in it. I've spent most of my Sunday afternoon off downloading books, putting them in my reader and then deleting them again because they're incomplete. Fortunately, I'm a patient kind of chap, so I've not hit my machine with a bottle or strangled anyone yet. Hoots. Neil

09-20-2009, 12:01 PM	#15
pope_a Junior Member Posts: 8 Karma: 10 Join Date: Sep 2009 Device: Sony PRS 600 Touch	KennyC sorry about the WMI (Windows Management Information), I didn't know what it was when Kovid first told me the problem, but I supose we all live and learn But good news - a bit of lateral thinking, I now keep my Calibra library on a flash drive and use my laptop for the downloads. My laptop is underpowered under memoried under underdisked and dieing of old age, but at least I get to use Calibre instead of the Sony Library- One day I'll get a new super dooper laptop when I can afford it out of my pension Thanks to all the forum for your help especially Kovid Don't forget to send a donation to Calibre - I will be