09-05-2010, 12:53 PM | #1 |
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Kindle Appears to have Died :-(
I was downloading a sample, and continuing to go through the Kindle Store. Then it froze. I kept the slider button across to the right (It went green).
Started to reboot. Halfway done, and it froze again, then the screen went blank. Charged it on the mains for several hours - nothing on the screen. Plugged into PC: Nothing picked up. I think it's had its chips |
09-05-2010, 12:55 PM | #2 |
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You tried resetting the Kindle again? Slide and hold the power button for 15 seconds and then release.
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09-05-2010, 12:56 PM | #3 |
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I would let it charge a few more hours, then try just turning it on, if that fails try another reset. If still no luck give Kindle CS a call, they will sort it for you
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09-05-2010, 01:07 PM | #4 |
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Thanks folfs!
Sliding the button ad holding it hasn't worked. It's charging now. It worries me that when plugged in, the screen is quite blank. The orange charging light is on though! I'm keeping my fingers crossed. And I was sooooo, loving it! |
09-05-2010, 01:45 PM | #5 |
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Dead Kindle ~ Update
It charged until the light turned green.
Still not a dicky bird. I thonk it's a goner. Calling CS tomorrow. |
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09-05-2010, 02:00 PM | #6 |
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CS works Sundays, no need to wait for a weekday.
When I dropped my K2 I called them at 9:30 on a Sunday night and they shipped out a replacement right away. |
09-05-2010, 02:08 PM | #7 | |
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Quote:
It worked for me. |
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09-05-2010, 02:29 PM | #8 |
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yeah try another reset, holding longer now its charged, worth a final try .
Good Luck!! |
09-05-2010, 02:30 PM | #9 |
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oh and make sure its unplugged when you reset as it wont work while plugged in
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09-05-2010, 03:11 PM | #10 |
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To everybody (After recharge + green light, I held slider over for 20 seconds, then released and waited) Last edited by andavane; 09-05-2010 at 03:14 PM. |
09-05-2010, 03:48 PM | #11 |
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One other possibility is to hold the switch for 20s to power it off, and then plug it into your PC. Flip the switch again to make sure it tries to turn on, and maybe it'll start up as a USB drive before it scans some fatally corrupted file. At which point, you could give the Kindle a nice clean format, and redownload your books.
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09-05-2010, 04:06 PM | #12 | |
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Quote:
Anyway I hope you get the problem resolved quickly. |
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09-05-2010, 04:08 PM | #13 | |
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Amazon VERY RELIABLE
Quote:
Mine went into continuous resets every time I turned it on I had taken it for a long walk and the motion killled it. After it was stable it worked fine. However, the purpose of this gadget is to use it WHILE TRAVELING. It has to take motion. I contacted Amazon and they are sending me a replacement with one day shipping. THANK YOU AMAZON ! For anyone else with a new K3 WiFi these are my Lot attributes: First 10 digits of serial number: B008A0A003 Software version: Kindle 3.0 (515460094) However, this problem could be random in all lots as well. Last edited by sirmaru; 09-06-2010 at 10:54 AM. |
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09-06-2010, 03:41 AM | #14 |
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I've had the worrying appearance of being bricked twice (and innumerable crash-reboots). It seems that this firmware has something very flaky in it - which is unfortunate given how stable the previous releases were. I've had to do long reset twice. You have to hold the button until the LED winks, then wait a bit more, release, and you should see the eink screen flash. If not, try it again.
Hopefully, they will be prompt in fixing this. |
09-06-2010, 09:23 AM | #15 |
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Based on the emoticon in his last post I think he's got it sorted out and an update is pending.
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