New Firmware (1.4) Discussion - Page 4

craigmtl · 07-02-2010, 09:09 PM

Hi,

I did the upgrade a few hours ago and also missed the cover after powering down. Since I was just starting a new book and had nothing to lose, I did a factory reset in the menu...

Now my covers are back and I'm on version 1.4.

Plus I like that when I power it back up - it opens the current book automatically. yay!

Craig in Montreal

Pookeysgirl · 07-02-2010, 09:14 PM

Quote:

Originally Posted by wrenn1

I tried it from the 'I'm Reading' screen and it went into sleep mode the same as any screen.

Mine too

jimr · 07-02-2010, 09:28 PM

Quote:

Originally Posted by craigmtl

Hi,

I did the upgrade a few hours ago and also missed the cover after powering down. Since I was just starting a new book and had nothing to lose, I did a factory reset in the menu...

Now my covers are back and I'm on version 1.4.

Plus I like that when I power it back up - it opens the current book automatically. yay!

Craig in Montreal

@Craig, are you sure that you're in power off mode and not just sleep? I'd like to think that what you are saying would work. I really don't want to have to factory reset my device only to have to reset and resync each of my books. So, just to reiterate...you're saying that you now have covers in fully powered off mode????

craigmtl · 07-02-2010, 09:30 PM

I spoke too soon.

It seems it went to sleep and the cover is gone now... took a while for the sleep mode to kick in... arrgh.

jimr · 07-02-2010, 09:39 PM

Quote:

Originally Posted by craigmtl

I spoke too soon.

It seems it went to sleep and the cover is gone now... took a while for the sleep mode to kick in... arrgh.

Ok...I thought that sounded too good to be true..lol. I realize the covers thing is really a minor issue, but it was one cool feature I loved showing people. It was as though the kobo represented an authentic book whenever it was off, showing the cover. Now it just looks like any other device with it's logo displayed...I do hope they bring that back in a future update. Sorry Kobo guys...we really are whiners aren't we?? Otherwise...the update was worth the wait!!!

TallMomof2 · 07-02-2010, 09:45 PM

Update worked fine and now my Kobo is useful again! So far I haven't had any issues with any of the various ePubs.

Like just about everyone else I do not like powering off after 15 minutes. Sleep mode is fine and a complete shutdown should not be automatic.

I'm taking my Kobo on vacation next week and leaving my Kindle 2 at home.

corona · 07-02-2010, 10:34 PM

Quote:

Originally Posted by Turt99

TPW, yeah it will stay on the "I'm Reading" without shutting down, but if your actually reading a book it will go to "Sleep"

Doesn't work this way for me; goes to sleep after 15 min. anyhow.

TallMomof2 · 07-03-2010, 09:10 AM

Well, I was wrong. Even though I reauthorized my Kobo through ADE after the upgrade the books I transferred were still locked. I had to completely reset the Kobo (erasing all my content) and once again authorize my Kobo in ADE to be able to read locked content.

Now to reload all the content I'd loaded in from Calibre. That will take awhile.

JackNF · 07-03-2010, 05:04 PM

Well, I was looking forward to this firmware update but from what I've read in this thread I'm just not touching it.

I'm NOT giving up having my cover art on screen when I power down. That is a showstopper for me, that is a feature that when I heard about is what swayed me to choose the Kobo over the other options available to me and if they ever expect me to update the firmware on this unit they're just gonna have to put that back in. Period.

I'm also not too keen on how they've implemented auto-shutdown. Yes, I regularly turn the device off when I'm not using it, but having it go into this sleep mode after ~15 minutes without my say, and then fully power down after another ~15 minutes (once again, without my say), is something I'm not too keen on. Make it a user-configurable option, where the user chooses how long it'll take to drop into those states (if ever),
then I'd be all for it, but doing the heavy-handed thing by taking away users' choice in this regard I find unacceptable.

I'll put up with the workarounds I've got for the font scaling and 'content locked' apostrophe issues, and if I've gotta recharge the battery a little more often then I'd need to if I updated so be it. Unless things take a turn for the better come next firmware, that's what I'll be dealing with for a good long time.

2dare · 07-03-2010, 05:31 PM

i am one of the many people the firmware upgrade screwed up royally on. just saying it didn't work for everyone. my computer doesn't even see the kobo anymore. ihave tried to re flash it now 7 times and still the same problem. And no it is not the computer it is the kobo. Very discouraging

JCKobo · 07-03-2010, 05:42 PM

Quote:

Originally Posted by 2dare

i am one of the many people the firmware upgrade screwed up royally on. just saying it didn't work for everyone. my computer doesn't even see the kobo anymore. ihave tried to re flash it now 7 times and still the same problem. And no it is not the computer it is the kobo. Very discouraging

Please contact our customer service at help@kobobooks.com - we can either get you going or get you a replacement unit.

2dare · 07-03-2010, 06:54 PM

since you feel contacting kobo would be of help let me tell you i have contacted them 2 days ago with my problem both in a ticket and then over the phone. Not one person has gotten back to me via kobo. Zero. In the tech industry 2 days is forever. I would not call this great customer service. Since i am one of numerous persons with the EXACT same problem some kind of contact would be appropriate. For all people on here go on about how great the kobo is here is my experience.

Kobo one had to be returned due to a faulty down button. it took a month for the replacement due to there not being any available.

Kobo two made me realize how many other things were wrong with one that i thought were just missed features. kobo two was way better until i upgraded as i found the font problem really annoying. Now the battery life is short, the kobo won't be seen by the computer, and sleep mode has to be reset with the reset button as it freezes the kobo. i have reflashed the mem now 7 times as per instructed by kobo here in the forum as no one from kobo has contacted me, This has done nothing..zero ...zip...

I am a fairly patient person but this is really testing those limits. i would have to say my overall experience with buying a kobo is about a 2 out of ten and in comparison getting a tooth extracted without proper pain management is about a 3.

At the present time I would caution people to wait to buy a kobo. Get one that is already upgraded. I know lots of people had no problems but lots of people did.

And just so you know yes i am a geek so i know the computer systems(well windows) fairly well as i have been using computers since 1987. it would be fair to say i am not a novice and i follow installation instructions to the T.

JCKobo · 07-03-2010, 07:00 PM

Quote:

Originally Posted by 2dare

since you feel contacting kobo would be of help let me tell you i have contacted them 2 days ago with my problem both in a ticket and then over the phone. Not one person has gotten back to me via kobo.

Can you send me your ticket # as a private message? I'll find out where it is and get it moved along. It shouldn't take 2 days for them to get back to you.

Eric Carroll · 07-03-2010, 07:15 PM

My upgrade, once I worked out the Windows issues, went well. Issues were all driver related.

Great improvement in the firmware, very happy with the result.

Thanks, Kobo, keep up the good work.

I would really like to get the native Linux version of the application... sent a PM but got no response. I run Ubuntu.

Eric Carroll · 07-03-2010, 07:18 PM

PS A simple fix for the power setting issues people are complaining about is to give users configurable times for the power stages and the cover art in the Settings page. Easy enough. Some will want to configure them. Some will not.

Personally I am fine with the default behavior provided.

EDIT: I missed the product manager's post on this very issue: https://www.mobileread.com/forums/sho...61&postcount=1

07-02-2010, 09:09 PM	#46
craigmtl Junior Member Posts: 2 Karma: 10 Join Date: Jul 2010 Device: Kobo Black	Covers working after reset Hi, I did the upgrade a few hours ago and also missed the cover after powering down. Since I was just starting a new book and had nothing to lose, I did a factory reset in the menu... Now my covers are back and I'm on version 1.4. Plus I like that when I power it back up - it opens the current book automatically. yay! Craig in Montreal

07-02-2010, 09:30 PM	#49
craigmtl Junior Member Posts: 2 Karma: 10 Join Date: Jul 2010 Device: Kobo Black	I spoke too soon. It seems it went to sleep and the cover is gone now... took a while for the sleep mode to kick in... arrgh. Last edited by craigmtl; 07-02-2010 at 09:34 PM.

07-03-2010, 05:04 PM	#54
JackNF Junior Member Posts: 7 Karma: 8224 Join Date: Jul 2010 Device: Kobo eReader	Well, I was looking forward to this firmware update but from what I've read in this thread I'm just not touching it. I'm NOT giving up having my cover art on screen when I power down. That is a showstopper for me, that is a feature that when I heard about is what swayed me to choose the Kobo over the other options available to me and if they ever expect me to update the firmware on this unit they're just gonna have to put that back in. Period. I'm also not too keen on how they've implemented auto-shutdown. Yes, I regularly turn the device off when I'm not using it, but having it go into this sleep mode after ~15 minutes without my say, and then fully power down after another ~15 minutes (once again, without my say), is something I'm not too keen on. Make it a user-configurable option, where the user chooses how long it'll take to drop into those states (if ever), then I'd be all for it, but doing the heavy-handed thing by taking away users' choice in this regard I find unacceptable. I'll put up with the workarounds I've got for the font scaling and 'content locked' apostrophe issues, and if I've gotta recharge the battery a little more often then I'd need to if I updated so be it. Unless things take a turn for the better come next firmware, that's what I'll be dealing with for a good long time. Last edited by JackNF; 07-03-2010 at 05:11 PM.

07-03-2010, 06:54 PM	#57
2dare Junior Member Posts: 6 Karma: 10 Join Date: Jul 2010 Device: kobo	dear KCKobo and everyone else since you feel contacting kobo would be of help let me tell you i have contacted them 2 days ago with my problem both in a ticket and then over the phone. Not one person has gotten back to me via kobo. Zero. In the tech industry 2 days is forever. I would not call this great customer service. Since i am one of numerous persons with the EXACT same problem some kind of contact would be appropriate. For all people on here go on about how great the kobo is here is my experience. Kobo one had to be returned due to a faulty down button. it took a month for the replacement due to there not being any available. Kobo two made me realize how many other things were wrong with one that i thought were just missed features. kobo two was way better until i upgraded as i found the font problem really annoying. Now the battery life is short, the kobo won't be seen by the computer, and sleep mode has to be reset with the reset button as it freezes the kobo. i have reflashed the mem now 7 times as per instructed by kobo here in the forum as no one from kobo has contacted me, This has done nothing..zero ...zip... I am a fairly patient person but this is really testing those limits. i would have to say my overall experience with buying a kobo is about a 2 out of ten and in comparison getting a tooth extracted without proper pain management is about a 3. At the present time I would caution people to wait to buy a kobo. Get one that is already upgraded. I know lots of people had no problems but lots of people did. And just so you know yes i am a geek so i know the computer systems(well windows) fairly well as i have been using computers since 1987. it would be fair to say i am not a novice and i follow installation instructions to the T.

07-03-2010, 07:18 PM	#60
Eric Carroll Member Posts: 16 Karma: 10 Join Date: May 2010 Device: Kobo Touch, Kobo Glo, Nexus 7	PS A simple fix for the power setting issues people are complaining about is to give users configurable times for the power stages and the cover art in the Settings page. Easy enough. Some will want to configure them. Some will not. Personally I am fine with the default behavior provided. EDIT: I missed the product manager's post on this very issue: https://www.mobileread.com/forums/sho...61&postcount=1 Last edited by Eric Carroll; 07-04-2010 at 12:09 AM.

07-02-2010, 09:45 PM	#51
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	Update worked fine and now my Kobo is useful again! So far I haven't had any issues with any of the various ePubs. Like just about everyone else I do not like powering off after 15 minutes. Sleep mode is fine and a complete shutdown should not be automatic. I'm taking my Kobo on vacation next week and leaving my Kindle 2 at home.

07-03-2010, 09:10 AM	#53
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	Well, I was wrong. Even though I reauthorized my Kobo through ADE after the upgrade the books I transferred were still locked. I had to completely reset the Kobo (erasing all my content) and once again authorize my Kobo in ADE to be able to read locked content. Now to reload all the content I'd loaded in from Calibre. That will take awhile.

07-03-2010, 05:31 PM	#55
2dare Junior Member Posts: 6 Karma: 10 Join Date: Jul 2010 Device: kobo	i am one of the many people the firmware upgrade screwed up royally on. just saying it didn't work for everyone. my computer doesn't even see the kobo anymore. ihave tried to re flash it now 7 times and still the same problem. And no it is not the computer it is the kobo. Very discouraging

07-03-2010, 07:15 PM	#59
Eric Carroll Member Posts: 16 Karma: 10 Join Date: May 2010 Device: Kobo Touch, Kobo Glo, Nexus 7	My upgrade, once I worked out the Windows issues, went well. Issues were all driver related. Great improvement in the firmware, very happy with the result. Thanks, Kobo, keep up the good work. I would really like to get the native Linux version of the application... sent a PM but got no response. I run Ubuntu.

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