User not activated

ksmith100056 · 01-21-2011, 01:59 PM

I posted too soon on a different thread.

Using Abobe Digital, I dragged a book into my Nook.

Now, when I try to read it using my Nook I get the "User not activated" window.

How do I activate?

SCION · 01-21-2011, 02:34 PM

When you first opened Adobe Digital Editions and plugged in your NOOK, did it prompt you to authorize your device?

Try deleting the Digital Editions folder on the NOOK. Then open Adobe Digital Editions and plug up the device. It should prompt you to authorize it. You'll have to drag your books onto it again after the authorization.

ksmith100056 · 01-21-2011, 03:24 PM

Quote:

Originally Posted by SCION

When you first opened Adobe Digital Editions and plugged in your NOOK, did it prompt you to authorize your device?

Try deleting the Digital Editions folder on the NOOK. Then open Adobe Digital Editions and plug up the device. It should prompt you to authorize it. You'll have to drag your books onto it again after the authorization.

I have two different folders:

.adobe-digital-editions with one file called device and

Digital Editions with all kinds of files

Did you mean for me to delete the secord folder?

I'm an idiot, so thanks for trying to help me.

SCION · 01-21-2011, 03:27 PM

Start by deleting the Digital Editions folder. If it doesn't prompt you to authorize the device, then delete the other one as well.

ksmith100056 · 01-21-2011, 04:13 PM

It took deleting BOTH folders.

I can read my book now!

SCION · 01-21-2011, 04:15 PM

Yay!!! You're welcome.

G J Lau · 01-21-2011, 08:16 PM

Wow. I had the same problem. I'll bet lots of others do too. Thanks for the question and the answer.

ksmith100056 · 01-21-2011, 11:16 PM

I'm not actually an idiot. I just play one on TV.

rdfry · 01-22-2011, 10:32 PM

The Adobe Digital Editions file is the one that has the registration information that is the one you need to delete. This usually becomes corrupted if you do not eject your Nook properly from your computer.

Rick1971 · 02-02-2011, 06:19 PM

Quote:

Originally Posted by ksmith100056

I'm not actually an idiot. I just play one on TV.

oh yeah, well I play one full time in my every day life
so I am much better at it than you

and I don't even have a Nook...lol

01-21-2011, 01:59 PM	#1
ksmith100056 Member Posts: 23 Karma: 64 Join Date: Dec 2010 Device: Nook	User not activated I posted too soon on a different thread. Using Abobe Digital, I dragged a book into my Nook. Now, when I try to read it using my Nook I get the "User not activated" window. How do I activate?

01-21-2011, 02:34 PM	#2
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	When you first opened Adobe Digital Editions and plugged in your NOOK, did it prompt you to authorize your device? Try deleting the Digital Editions folder on the NOOK. Then open Adobe Digital Editions and plug up the device. It should prompt you to authorize it. You'll have to drag your books onto it again after the authorization. Last edited by SCION; 01-21-2011 at 02:45 PM.

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01-21-2011, 03:27 PM	#4
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	Start by deleting the Digital Editions folder. If it doesn't prompt you to authorize the device, then delete the other one as well.

01-21-2011, 04:13 PM	#5
ksmith100056 Member Posts: 23 Karma: 64 Join Date: Dec 2010 Device: Nook	It took deleting BOTH folders. I can read my book now!

01-21-2011, 04:15 PM	#6
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	Yay!!! You're welcome.

01-21-2011, 08:16 PM	#7
G J Lau Zealot Posts: 126 Karma: 415116 Join Date: Jan 2011 Location: Frederick MD Device: Nook	Wow. I had the same problem. I'll bet lots of others do too. Thanks for the question and the answer.

01-21-2011, 11:16 PM	#8
ksmith100056 Member Posts: 23 Karma: 64 Join Date: Dec 2010 Device: Nook	I'm not actually an idiot. I just play one on TV.

01-22-2011, 10:32 PM	#9
rdfry loving the books Posts: 374 Karma: 18825402 Join Date: Nov 2009 Location: DFW Device: Rooted Nook, Galaxy Tab Pro 8.4, Galaxy Note 5, 2 Fire 7s Note 8	The Adobe Digital Editions file is the one that has the registration information that is the one you need to delete. This usually becomes corrupted if you do not eject your Nook properly from your computer.