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Old 06-19-2011, 11:58 PM   #1
fubarsnafu
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problem with updater

debug log as follows:

calibre Debug log
calibre 0.8.6
Windows-XP-5.1.2600-SP3
Windows
('Windows', 'XP', '5.1.2600')
Python 2.7.1
Windows: ('XP', '5.1.2600', 'SP3', 'Multiprocessor Free')
Failed to initialize plugin: u'C:\\Documents and Settings\\"user name"\\Application Data\\calibre\\plugins\\Goodreads Metadata.zip'
Traceback (most recent call last):
File "site-packages\calibre\customize\ui.py", line 516, in initialize_plugins
File "site-packages\calibre\customize\ui.py", line 54, in load_plugin
File "site-packages\calibre\customize\zipplugin.py", line 169, in load
File "importlib\__init__.py", line 37, in import_module
File "site-packages\calibre\customize\zipplugin.py", line 150, in load_module
File "calibre_plugins.dummy1.__init__", line 15, in <module>
ImportError: No module named fetch
Failed to initialize plugin: u'C:\\Documents and Settings\\"user name"\\Application Data\\calibre\\plugins\\Goodreads Covers.zip'
Traceback (most recent call last):
File "site-packages\calibre\customize\ui.py", line 516, in initialize_plugins
File "site-packages\calibre\customize\ui.py", line 54, in load_plugin
File "site-packages\calibre\customize\zipplugin.py", line 167, in load
File "site-packages\calibre\customize\zipplugin.py", line 150, in load_module
File "calibre_plugins.dummy1.__init__", line 16, in <module>
ImportError: No module named covers
Starting up...
Traceback (most recent call last):
File "site-packages\calibre\gui2\update.py", line 44, in run
File "site-packages\calibre\gui2\update.py", line 28, in get_newest_version
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 203, in open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_opener.py", line 193, in open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1142, in http_open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open
URLError: <urlopen error [Errno 10106] getaddrinfo failed>
Traceback (most recent call last):
File "site-packages\calibre\gui2\dialogs\plugin_updater.py", line 62, in read_available_plugins
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 199, in open_novisit
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_opener.py", line 193, in open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1142, in http_open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open
URLError: <urlopen error [Errno 10106] getaddrinfo failed>
Started up in 17.1410000324
Traceback (most recent call last):
File "site-packages\calibre\gui2\dialogs\plugin_updater.py", line 62, in read_available_plugins
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 199, in open_novisit
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_opener.py", line 193, in open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1142, in http_open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open
URLError: <urlopen error [Errno 10106] getaddrinfo failed>
Traceback (most recent call last):
File "site-packages\calibre\gui2\dialogs\plugin_updater.py", line 62, in read_available_plugins
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 199, in open_novisit
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_opener.py", line 193, in open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1142, in http_open
File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open
URLError: <urlopen error [Errno 11001] getaddrinfo failed>

I can open the thread it's looking for:
https://www.mobileread.com/forums/sho...67&postcount=1
manually in my web brower.. not sure what the problem is
also the "plugin forum thread" link is http://www.foo.com/ which maybe a place holder or an error .. I've re-installed 3 times ( deleted all folders as well ) tried 8.4, 8.5, 8.6 versions.... the separate plugin nor the builtin seem to work..

Thanks in advance
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Old 06-20-2011, 05:35 PM   #2
fubarsnafu
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I'm also now getting these errors with metadata... I've tried it with books I know I've peviously downloaded the metadata for: (the one shown in the error I actually downloaded the metadata last week)

Code:
  calibre, version 0.8.6
ERROR: No matches found: <p>Failed to find any books that match your search. Try making the search <b>less specific</b>. For example, use only the author's last name and a single distinctive word from the title.<p>To see the full log, click Show Details.

Starting download 
Query: title:Castle for Rent; authors:John DeChancie; amazon:0759232040, isbn:9780759232044 
Running identify query with parameters: 
{u'authors': [u'John DeChancie'], u'identifiers': {u'amazon': u'0759232040', u'isbn': u'9780759232044'}, u'timeout': 30, u'title': u'Castle for Rent'} 
Using plugins: Barnes & Noble, Google, Amazon.com, ISBNDB 
The log from individual plugins is below 

****************************** ISBNDB ****************************** 
Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1')] 
Found 0 results 
Downloading from ISBNDB took 0.108999967575 
Failed to make query to ISBNDb, aborting.
Traceback (most recent call last):
  File "site-packages\calibre\ebooks\metadata\sources\isbndb.py", line 109, in identify
  File "site-packages\calibre\ebooks\metadata\sources\isbndb.py", line 212, in make_query
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 199, in open_novisit
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_opener.py", line 193, in open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1142, in http_open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open
URLError: <urlopen error [Errno 10106] getaddrinfo failed> 

******************************************************************************** 

****************************** Amazon.com ****************************** 
Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.11) Gecko/20101012 Firefox/3.6.11')] 
Found 0 results 
Downloading from Amazon.com took 0.171999931335 
Failed to make identify query: u'http://www.amazon.com/s/?sort=relevanceexprank&search-alias=aps&field-keywords=0759232040&unfiltered=1'
Traceback (most recent call last):
  File "site-packages\calibre\ebooks\metadata\sources\amazon.py", line 523, in identify
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 199, in open_novisit
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_opener.py", line 193, in open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1142, in http_open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open
URLError: <urlopen error [Errno 10106] getaddrinfo failed> 

******************************************************************************** 

****************************** Barnes & Noble ****************************** 
Request extra headers: [('User-agent', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0.1) Gecko/20100101 Firefox/4.0.1')] 
Found 0 results 
Downloading from Barnes & Noble took 0.0629999637604 
Querying: http://search.barnesandnoble.com/boo...=9780759232044
Failed to make identify query: u'http://search.barnesandnoble.com/books/product.aspx?EAN=9780759232044'
Traceback (most recent call last):
  File "calibre_plugins.barnes_noble.__init__", line 136, in identify
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 199, in open_novisit
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_opener.py", line 193, in open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1142, in http_open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open
URLError: <urlopen error [Errno 10106] getaddrinfo failed> 

******************************************************************************** 

****************************** Google ****************************** 
Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 5.2; rv:2.0.1) Gecko/20100101 Firefox/4.0.1')] 
Found 0 results 
Downloading from Google took 0.0780000686646 
Failed to make identify query: u'http://books.google.com/books/feeds/volumes?q=isbn%3A9780759232044&max-results=20&min-viewability=none&start-index=1'
Traceback (most recent call last):
  File "site-packages\calibre\ebooks\metadata\sources\google.py", line 296, in identify
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 199, in open_novisit
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_opener.py", line 193, in open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1142, in http_open
  File "site-packages\mechanize-0.2.4-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open
URLError: <urlopen error [Errno 10106] getaddrinfo failed> 

******************************************************************************** 
The identify phase took 0.25 seconds 
The longest time (0.172000) was taken by: Amazon.com 
Merging results from different sources and finding earliest publication dates 
We have 0 merged results, merging took: 0.00 seconds
I have cleaned the system registry of all references to the program; deleted all files and folders that remained after un-installing... I have run the program with and without any firewall or Av running...

any suggestions on what I'm probably over looking; will be appreciated
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Old 06-20-2011, 05:37 PM   #3
kovidgoyal
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You've got some internet access problems. The most likely cause is an invalid procy defined in internet explorer.
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Old 06-20-2011, 09:29 PM   #4
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Thank you for the quick response Kovid. I checked for proxies in IE and Maxathon I don't have any set, I also checked my network connections and nothing funky there... it's probably something on my end ..

If it helps to give another place I might check... the help button correctly opens my brower to the online Calibre manual...

Also news and getbooks fail to retrieve data ... I'm rescanning with my malware/av as well as a couple online ones as well just in case it's something like that but after 2 run throughs have yet to find anything... if I happen to stumble upon what's causing it I'll post what stupid thing I overlooked... but I'm baffled as to what it could be...
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Old 06-20-2011, 09:31 PM   #5
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Check Firewall. Whitelist Calibre.exe
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Old 06-20-2011, 09:41 PM   #6
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Thanks for the suggestion, That was one of the things I checked when it first happened I have calibre set to trusted in ZoneAlarm.. and I do not use windows firewall. ( I also ran calibre without any firewal or malware/av programs running ... (tried in both normal and windows safe mode ) also I un-install IE completely as well as maxathon, tried running it without either program on the machine, then again after reinstalling...

I can say I'm freeing up disk space and generally cleaning up my pc.. so I got that going for me
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Old 06-20-2011, 09:45 PM   #7
kovidgoyal
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Run this to confirm:

calibre-debug -c "from calibre import get_proxies; print get_proxies()"
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Old 06-20-2011, 10:02 PM   #8
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WARNING: help() not available - check site.py

System command list not initialized, probably the first run...
running %rehashx to refresh the command list. Run %rehashx
again to refresh command list (after installing new software etc.)


[C:Program Files/Calibre2]|1> calibre-debug -c "from calibre import get_proxies;
print get_proxies()"
{}
[C:Program Files/Calibre2]|2>
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Old 06-20-2011, 10:35 PM   #9
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It isn't a proxy then. The error message says getaddrinfo failed with error code 10106 which I have never seen before, but a spot of googling indicates that it can happen if some dlls fail to load/initialize, usually because of an incorrect system root environment variable. Beyond that, I'm afraid I can't help you.
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Old 06-20-2011, 11:06 PM   #10
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Thanks for your quick response one again.... I had assumed ( dumb I know) that the error codes were your internal ones, to point you in the right direction to debug Calibre You were correct.. as no other program was having any problems connecting I did not think it would be an operating system error...

It was a winsock error apparently.. I reset netsh (tcp stack and cleaned the registry values) and Calibre is running perfectly now...

sorry to have put you through any inconvenience...
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Old 06-20-2011, 11:51 PM   #11
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Glad you got it sorted
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