HD Connection to wifi, but no Internet

Jellby · 04-20-2013, 02:50 AM

I'm having problems connecting the Fire to Internet through my home wifi router. In my old home everything worked, as it does in the university (through the eduroam network), but here I don't know why I'm getting the "connected" icon (wavelines next to the battery icon) and an orange network connection icon (which says "connected" below), but the wifi icon on top has a cross on top and indeed the Internet connection is not working. After rebooting the router, the Fire, disabling wifi for a while, enabling again, and several trials, I once managed to get it working, but now it's failing again.

The router seems to be working fine, since I have the laptop connected in the same wifi network, and this message is being sent through it. As far as I know there's nothing special in the wifi setting, just input the password and it works (but I don't have the admin router password, so I can't see much more).

I find several similar cases in the web, but no clear solution. Does anyone have a better idea?

Barbara1955 · 04-20-2013, 08:13 AM

Sounds like your picking up neighborhood WiFi. Try Your WiFi.

Jessica Lares · 04-20-2013, 08:52 AM

Try actually resetting the router. Is it the same router from the other house?

If it worked for a moment, that leads me to believe that it's a channel problem:
https://www.mobileread.com/forums/sho...d.php?t=210002

Jellby · 04-20-2013, 10:40 AM

Quote:

Originally Posted by Katie1

Sounds like your picking up neighborhood WiFi. Try Your WiFi.

No, it's my wifi, and my wifi password.

Quote:

Originally Posted by Jessica Lares

Try actually resetting the router. Is it the same router from the other house?

No, it's a different router, and a different country. I already tried unplugging the router, which is pretty much all I can do without a password (the reset button seems only to reboot it).

Quote:

If it worked for a moment, that leads me to believe that it's a channel problem:
https://www.mobileread.com/forums/sho...d.php?t=210002

When it works, it keeps working at least until I disconnect it or turn it off. I'll have a look into that, thank you.

sirmaru · 04-21-2013, 06:18 PM

Buy the WiFi Analyzer App from Amazon and see what channels your neighbors are using. Then simply chose a DIFFERENT channel and fix it so it does not change by signal strength.

In addition, turn off TV recordings and watching while you go on the internet with your tablet. Bandwidth can be soaked off especially if you have HD.

rgeorg · 04-22-2013, 09:03 AM

I have just developed the same issue this weekend. KFHD states that it is connected ok, but has a cross over the wireless icon, and does not access the Internet. My SGP5 connects fine, as does my PC. The KFHD had connected the previous weekend, and the prior two days , as well as that morning.
I'll try WiFi Access app. But it is odd.
No big problem since I have multiple machines, but annoying.

rgeorg · 04-22-2013, 09:05 AM

Sorry, duplicate post

Mic_ · 04-30-2013, 06:00 PM

Have you tried back at your old house.

To make sure it is not teh neighborhood

.

rgeorg · 05-01-2013, 02:28 PM

Yes, all works fine at home. Thankfully.

rgeorg · 05-01-2013, 02:31 PM

And my sgp5 connects ok at the country house. So does the xp pc, and my dh's win 8 tablet.

04-20-2013, 02:50 AM	#1
Jellby frumious Bandersnatch Posts: 7,516 Karma: 18512745 Join Date: Jan 2008 Location: Spaniard in Sweden Device: Cybook Orizon, Kobo Aura	Connection to wifi, but no Internet I'm having problems connecting the Fire to Internet through my home wifi router. In my old home everything worked, as it does in the university (through the eduroam network), but here I don't know why I'm getting the "connected" icon (wavelines next to the battery icon) and an orange network connection icon (which says "connected" below), but the wifi icon on top has a cross on top and indeed the Internet connection is not working. After rebooting the router, the Fire, disabling wifi for a while, enabling again, and several trials, I once managed to get it working, but now it's failing again. The router seems to be working fine, since I have the laptop connected in the same wifi network, and this message is being sent through it. As far as I know there's nothing special in the wifi setting, just input the password and it works (but I don't have the admin router password, so I can't see much more). I find several similar cases in the web, but no clear solution. Does anyone have a better idea?

04-30-2013, 06:00 PM	#8
Mic_ Junior Member Posts: 3 Karma: 10 Join Date: Aug 2012 Device: Kindle Fire	wi fi fix Have you tried back at your old house. To make sure it is not teh neighborhood .

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04-20-2013, 08:13 AM	#2
Barbara1955 Non-Techy Posts: 4,454 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Sounds like your picking up neighborhood WiFi. Try Your WiFi.

04-20-2013, 08:52 AM	#3
Jessica Lares Wizard Posts: 2,240 Karma: 5759170 Join Date: Jun 2011 Location: Near Dallas, Texas, USA Device: iPad Mini, iPod Touch (5th gen)	Try actually resetting the router. Is it the same router from the other house? If it worked for a moment, that leads me to believe that it's a channel problem: https://www.mobileread.com/forums/sho...d.php?t=210002

04-21-2013, 06:18 PM	#5
sirmaru Wizard Posts: 2,426 Karma: 6561538 Join Date: Nov 2007 Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014	Buy the WiFi Analyzer App from Amazon and see what channels your neighbors are using. Then simply chose a DIFFERENT channel and fix it so it does not change by signal strength. In addition, turn off TV recordings and watching while you go on the internet with your tablet. Bandwidth can be soaked off especially if you have HD.

04-22-2013, 09:03 AM	#6
rgeorg Guru Posts: 675 Karma: 3314796 Join Date: Mar 2009 Location: Europe & USA Device: K3/3G(2x), Glo HD, Amazon Voyage	I have just developed the same issue this weekend. KFHD states that it is connected ok, but has a cross over the wireless icon, and does not access the Internet. My SGP5 connects fine, as does my PC. The KFHD had connected the previous weekend, and the prior two days , as well as that morning. I'll try WiFi Access app. But it is odd. No big problem since I have multiple machines, but annoying.

04-22-2013, 09:05 AM	#7
rgeorg Guru Posts: 675 Karma: 3314796 Join Date: Mar 2009 Location: Europe & USA Device: K3/3G(2x), Glo HD, Amazon Voyage	Sorry, duplicate post

05-01-2013, 02:28 PM	#9
rgeorg Guru Posts: 675 Karma: 3314796 Join Date: Mar 2009 Location: Europe & USA Device: K3/3G(2x), Glo HD, Amazon Voyage	Yes, all works fine at home. Thankfully.

05-01-2013, 02:31 PM	#10
rgeorg Guru Posts: 675 Karma: 3314796 Join Date: Mar 2009 Location: Europe & USA Device: K3/3G(2x), Glo HD, Amazon Voyage	And my sgp5 connects ok at the country house. So does the xp pc, and my dh's win 8 tablet.

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