Sony Reader PRS 300 not detected

[Yamuswife]

I think Calibre is awesome. I was very excited when I discovered it three days ago. It has worked wonderfully for me except that it will not detect my PRS 300 Sony Reader.

I have tried pretty much everything I have read to try here and on other sites.

Plug-ins? All there...just checked again.

I have unistalled and re-installed both Sony Reader Library and Sony for PC twice. I have Sony Reader set not to open when I attach my PRS-300. What I have realized is that with the Sony programs on my computer, Calibre never recognizes my device. If I uninstall the programs, then in Calibre, I get an error that states that the attempt to connect to my device has failed.

I have also re-set my device twice.

I have even tried starting Calibre with my device attached and starting Calibre and then attaching my reader. Nothing has worked.

I ran the de-bug you mentioned. Here are the results:

Version: 0.8.22
USB devices on system:
[u'usb\\root_hub&vid8086&pid24c7&rev0001',
u'usb\\root_hub&vid8086&pid24c4&rev0001',
u'usb\\root_hub&vid8086&pid24c2&rev0001',
u'usb\\root_hub20&vid8086&pid24cd&rev0001',
u'usb\\vid_046d&pid_c018&rev_4301',
u'usb\\vid_054c&pid_031e&rev_0229']
Drives detected:
Available plugins: ADAM ALEX ALURATEK_COLOR ANDROID ARCHOS7O AVANT AZBOOKA BAMBOOK
BLACKBERRY BOEYE_BDX BOEYE_BEX BOOQ BOOX COBY COOL_ER CYBOOK DBOOK E52
E71X EB511 EB600 EBK52 ECLICTO EDGE EEEREADER ELONEX ESLICK EX124G
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA ITUNES JETBOOK
JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KOBO LIBREAIR LUMIREAD MENTOR
MIBUK MOOVYBOOK N516 N770 N810 NEWSMY NEXTBOOK NOOK NOOK_COLOR NUUT2
ORIZON PALMPRE PDNOVEL PDNOVEL_KOBO PICO POCKETBOOK301 POCKETBOOK360
POCKETBOOK360P POCKETBOOK602 POCKETBOOK701 PRS505 PRST1 README S60
SHINEBOOK SNE SOVOS SPECTRA STASH SUNSTECH_EB700 SWEEX TECLAST_K3
THEBOOK TREKSTOR USER_DEFINED VELOCITYMICRO WEBOS WEXLER

Looking for devices...
u'usb\\vid_054c&pid_031e&rev_0229'

Devices possibly connected: None

Any ideas that I should try next?

[DoctorOhh]

Moderator Notice
Moved post to own thread. Please don't post unrelated topics in a thread, when in doubt create an new thread

Originally Posted by kovidgoyal

@Yamuswife: According to that debug output your device is not being recognized as a disk by the operating system. You need to contact SONY for support.