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Old 01-15-2011, 06:20 AM   #1
KariMatti
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New Cybook Orizon owner having problems
Hello, I got a Bookeen, Cybook Orizon as a christmas present. A very good present, that I had hoped for. But alas, as I downloaded Adobes Digital Editions for the first time, somehow I must have skipped the Bookeen ID activation process. Now I am unable to open purchased eBooks from my Bookeen as I get a message "Error - Impossible to open document...". And I can see from the settings that the device´s ID is not activated. I deleted the ADE-software from my PC and reloaded it, but it used the previous ID (my email address) and the problem was not solved. Has anyone else faced the same problem and what is the solution? Please help me dear users.
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Old 01-15-2011, 06:43 AM   #2
GeoffC
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Welcome to mobileread....

I'll see if this thread can move over to the Bookeen area where the experts can help you out .... ....
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Old 01-15-2011, 06:50 AM   #3
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Hi and welcome, hope you manage to get help on the ADE installation.
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Old 01-15-2011, 09:02 AM   #4
MickeyC
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Hi8 Kari and welcome to MobileRead
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Old 01-15-2011, 09:23 AM   #5
Valmore Daniels
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Old 01-15-2011, 02:43 PM   #6
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Good to have your company, Kari. A specialised sub-forum here would be the best place for quick and sound advice from experienced hands-on users. Good luck and best wishes. Neil
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Old 01-15-2011, 03:41 PM   #7
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Welcome to MR! Someone here will be able to help you :-)

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Old 01-15-2011, 04:26 PM   #8
GraceKrispy
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Welcome to MR- I agree to check out the forum listing page to find the most appropriate forum to your issue. This is a great welcoming board, but you'll get a wider readership of people knowledgable about your particular device.
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